Cool Works Co., Inc

Nice guys, responsive, attentive, and thorough. We highly recommend Cool Works Co. services.
Sep 16th, 2019

Cool Works repaired my heating system same-day! The technician that they sent here Chris, and his helper whose name I did not catch. they were excellent, very efficient and thorough! Chris patiently answered all my questions and was very knowledgeable about my system. He quickly diagnosed my problem and got my unit working again on a cold 33 degree day in NYC! I highly recommend him and them!
Aug 20th, 2019

Cool Works repaired our office AC system in a timely and professional manner. The technicians at Cool Works are neat, pleasant and knowledgeable. The office staff is responsive and knowledgeable as well. Pricing is competitive. I would not hesitate to recommend Cool Works to any of my colleagues. Lenora McCormick Facilities Manager
Aug 2nd, 2019

Cool works are great to work it. Prompt responses. Professional and reliable. They got our job done and very happy with there service.
Jul 25th, 2019

August 2020 Whether it was divine intervention or just bad luck, our apartment was recently hit by lightning. No one was hurt, but our PTAC unit was not so fortunate. Luckily, we didn't have to sweat it out searching for an HVAC company. CoolWorks had already showed its stuff when they quickly and efficiently replaced our heater coil last year (see review below). Once again, they came through by helping us find the right unit, along with a new wireless thermostat—all promptly installed by their highly competent techs. The best part about CoolWorks is that they work with you, do what they promise and never make you feel abandoned once the invoice is paid. I wish every service organization would adopt CoolWorks's high standard of quality. So, NYC humidity, do your worst—we have CoolWorks watching our backs. November 2019 It was a long journey that took agonizing back-and-forths with two other HVAC companies, which offered incomplete information, shoddy, incomplete repairs and no follow-through once the invoice was paid. But I've finally struck gold. My heating coil had given up the ghost, was hissing angrily and leaking badly, and I needed quick service. A neighbor recommended Cool Works. Now I have a new coil quietly providing toasty heat just in time for the winter months. I especially like the almost instant responses to my e-mailed questions, and the timely, competent service and follow-up. I will be recommending Cool Works to my friends and neighbors, and feel assured that next time I need service or replacement of my A/C and heat, I no longer have to wander the HVAC wilderness in search of a solution. Services: Thermostat repair, AC maintenance, AC installation
Aug 28th, 2020