John Prom | Homebridge Financial Services, Inc. | Branch Manager, Mortgage Loan Originator

Jun 24th, 2020

I CALLED TO MAKE AN INQUIRY. A RUDE LADY ANSWERED THE PHONE. BREATHING ON THE LINE WHILE I WAS TALKING. BEEN WORKING 20 YEARS IN MY LIFE ON THE PHONE,TALKING TO A LOT OF PEOPLE, BUT THIS IS THE FIRST TIME I EXPERIENCED THIS. SHE DIDN'T EVEN LET ME FINISH WHILE I WAS GIVING MY EMAIL ADDRESS. I TOLD HER THAT I THINK SHE'S HAVING A BAD DAY, THEN SHE TOLD ME "IM GIVING HER A BAD DAY", THEN SHE HANGED UP THE PHONE! THAT IS SO VERY UNPROFESSIONAL!! IS THIS HOW HOMEBRIDGE FINANCIAL SERVICES WORK?????
Mar 16th, 2020

Horrible experience as a first time home buyer using Homebridge. Purchased a Co-Op in NJ and unfortunately Homebridge was only one of two lenders accepted by the complex so I was stuck. I would not trust them they will give you a rate quote much lower to get you in the door - your actual rate when the loan is underwritten will be much higher. The start of the process was great and once it comes time to get into your loan the fees and lack of transparency are insane. $1300 loan application flat fee?? Come on now - that's before you even reach the lawyer fees. Come closing the law firm Homebridge had representing them did not allow my title company to be there and said they would send a closing agent - they never did and my closing lasted an hour and a half (unheard of) - best is they were threatening for more lawyer fees if the closing lasted longer than 2 hours. ALL I CAN SAY IS STAY AWAY!!!! Giant headache in an understatement. Even both real estate agents, my lawyer, the sellers lawyer, and the Co-Op lawyer were amazed by how horrible the closing and whole process had been handled.
Oct 12th, 2019

Happy I found John Prom. He was very helpful and knowledgeable.
Sep 12th, 2018

It was a great experience with the help of this leading company. They are trustworthy and knowledgeable professionals. Would like to recommend this company to all who need quality services.
Jul 30th, 2018