Spruce

In 26 years in the real estate lending business, this is the single worst, most NCOMPETENT title company I have ever had the horror to deal with. No one takes any responsibility. After 7 hours of calling and emailing NOBODY could answer a questions. 7 hours? Yes. A full day and nobody could answer a question that most other title companies could answer in a few hours. After a full day of trying I still could not ascertain if this "Title Company" actually employs actual title officers. Our buyer even had a headache getting their initial deposit accepted into escrow. Our entire team has had it with these idiots, and we're only half-way through the transaction.
Mar 29th, 2022

I'd pay my buyers fees just to not have to use this company. Opendoor uses them and I would avoid buying a house with them mainly because this comapny is that bad. RRRUUUNNNN
Mar 22nd, 2022

Mar 16th, 2022

It is hard to accurately describe how despicably awful this title company is. We are selling a house and the buyers chose Spruce. For 3 weeks our team heard nothing. They were calling 3 to 5 times a day and sending an email every morning. I've seen the call logs and the emails. Nothing. Then 3 days before we were supposed to close, Spruce finally springs into action and, when an email demanding info (sent at 8 pm) isn't answered until the next morning, they blame US for a delayed closing. Our closing is already 5 days late with no end in site all because of Monica at Spruce. If you are the type of person to eat at Long John Silvers, you will like Spruce. If you think Carrot Top is funny, you will like Spruce. If you thought Waterworld was Costner at his best, this company is for you!
Mar 13th, 2022

Leaving one star because I can't leave zero. This is the least competent company I have EVER worked with, AND they charge more than other title companies. If we manage to close on our house, it will be in spite of Spruce not because of them. It will also be a miracle. They've caused delay after delay, costing us time and money. They're unreachable, unresponsive, and incompetent. Do not hire them.
Mar 8th, 2022