CNS Heating & Cooling, Inc

Charlie and his team were amazing! The high level of expertise is evident, they were professional, thorough, timely, and maintained a clean work area.
Jan 18th, 2024

CNS saved our Thanksgiving! We were without heat for a week and a half prior to Thanksgiving and had called several different HVAC companies to come out and assess the situation, all of which said a boiler replacement was necessary. When CNS came out they immediately said that only a new electrical panel was necessary saving us thousands. We are extremely thankful for their insight, knowledge and transparency as first time home buyers and would use them again 100%.
Nov 19th, 2023

Charlie and the rest of the CNS team were great to work with from beginning to end. They did a thorough job in evaluating what my needs were when replacing a gas boiler and AC units with a combo boiler/hot water heater and heat pumps to create a dual fuel system. Met with lots of other contractors, but was clear Charlie knew what he was talking about and provided an estimate that was 30% lower than the others. Work was done professionally and on schedule . Couldn't be more pleased--I highly recommend CNS!
Nov 12th, 2023

I just had the crew from CNS out to my house to get me ready for the winter! The woman in the office who booked my appointment was friendly and helpful, and she answered all my questions. The crew arrived on time, worked hard, and cleaned up the job site - nice and professional! I was really impressed with their service technician, Anthony. He was thorough with the boiler tune up, and he took the time to walk me through what was done to reassure me all was well. I believe the price was fair for the work. I'm dreading the cold weather, but I trust the CNS crew to come back in the future if I need more work done.
Nov 8th, 2023

CREATES MORE PROBLEMS TO MAKE MORE MONEY: CNS Heating & Cooling, Inc was called out in summer to address my AC system not cooling. While at the end of the day, the AC was working, it was not until October when I went to turn my heat on that I realized my heat was not working. I went back to the original invoice from CNS where it explicitly says wiring was removed from the boiler and heat would not be working, stating I would need a follow up call (and charge) for my "fixed" system to work. Upon trying to call and get the issue resolved, I was borderline reprimanded by the office manager for "not knowing what I was talking about", even after they themselves read the invoice back to me stating "I should have known this because it was on the receipt". For reference I am a general contractor, so while I don't pretend to know more than the HVAC tech, I do know more than the average Joe and understand how to read wiring diagrams that clearly show a jumper needed. Attached photos where you can see the thermostat wiring (white cable) cut off at 3 of the 5 wires. There is currently no communication between my Thermostat and my boiler. So if you want your systems fixed without having to pay for their mistakes, don't call CNS. EDIT***: The purpose of my call was for CNS to fix their mistake. For the hours worth of work to reinstall the jumper that was removed (whether or not it was wired incorrectly in the first place), CNS would rather reply to the reviews trying to discredit me as a disgruntled customer by saying I should be paying for a follow up visit to fix the wire they removed. Services: HVAC system repair, Heating system repair, A/C system repair, Repair HVAC
Oct 27th, 2023