Alee's
-
247 Elizabeth St
Utica, NY 13501 - (315) 797-2181
Chamber Rating
-
Grizzlieatoms
Had great food and service
Nov 11th, 2019 -
Brent Lawrence
American food, mmm, very satisfying. Visited at eight, it was not full. Looking forward to coming back with my relatives.
Oct 16th, 2019 -
Trent Kasmarcik (MajoraMan702)
Jul 15th, 2019 -
Ollie Pagan
Mar 12th, 2019 -
Fred P.
Terrible experience at ALEE'S tonight. We had a group of 12 people here to celebrate our neighbors retirement. We made the reservation in late January, so that we could get a private room .The woman who took the reservation on the phone told us that in case the size of our group changed, that we had to call them within 24 hours and we assured them we would all be there. Well, the 12 of us arrived at 5:55 for our 6:00 reservation and immediately noticed that the private room we requested was already occupied. The hostess couldn't find our reservation in their book and said that they couldn't accommodate us as they were full. I told her that there must be a mistake as we were assured in January that we could use the private room for our party. The hostess didn't seem to care at all and just kept saying that they had no room to us. Being that we had 12 people expecting to be seated, and that it would be difficult to find another place at 6:00 on a Saturday night, I asked to speak to the manager, expecting some kind of accommodation. After about 5 minutes, a woman came out and said she was the owner. I explained to her that we called in January for this reservation and that we were all here, would be more than likely spending over $600, and had nowhere else to go. She said with a straight face that they had no record of our reservation and that all she could offer us was her (indifferent) sincere apology. ( Basically, just go away and don't bother us.) That was it. We had 12 people standing in the hallway, and that was the best she could do. Then she just left us standing there. Most restaurants would have sincerely apologized, offered everyone in the party a free drink while they found a way to get some tables together and accommodate us. This owner gave us the cold shoulder. We had no choice but to leave. Luckily, we were able to move our party over to Hotel Utica, and had a wonderful meal. ( No thanks to ALEE'S and their non-existent customer service. We don't plan on going back. )
Mar 1st, 2019
Contact Info
- (315) 797-2181
Services
- BANQUETS
- DINNER
Specialities
- AMERICAN
- WEDDING CEREMONIES
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Alee's?
A The phone number for Alee's is: (315) 797-2181.
Q Where is Alee's located?
A Alee's is located at 247 Elizabeth St, Utica, NY 13501
Q What is the internet address for Alee's?
A The website (URL) for Alee's is: http://ALEESRESTAURANT.COM
Q How big is Alee's?
A Alee's employs approximately 2-5 people.
Q Is there a key contact at Alee's?
A You can contact Gerald Scottie at (315) 797-2181.
Q How is Alee's rated?
A Alee's has a 4.5 Star Rating from 70 reviewers.
Ratings and Reviews
Alee's
Overall Rating
Overall Rating
( 70 Reviews )Grizzlieatoms on Google
Had great food and service
Brent Lawrence on Google
American food, mmm, very satisfying. Visited at eight, it was not full. Looking forward to coming back with my relatives.
Trent Kasmarcik (MajoraMan702) on Google
Ollie Pagan on Google
Fred P. on Yelp
Terrible experience at ALEE'S tonight. We had a group of 12 people here to celebrate our neighbors retirement. We made the reservation in late January, so that we could get a private room .The woman who took the reservation on the phone told us that in case the size of our group changed, that we had to call them within 24 hours and we assured them we would all be there. Well, the 12 of us arrived at 5:55 for our 6:00 reservation and immediately noticed that the private room we requested was already occupied. The hostess couldn't find our reservation in their book and said that they couldn't accommodate us as they were full. I told her that there must be a mistake as we were assured in January that we could use the private room for our party. The hostess didn't seem to care at all and just kept saying that they had no room to us. Being that we had 12 people expecting to be seated, and that it would be difficult to find another place at 6:00 on a Saturday night, I asked to speak to the manager, expecting some kind of accommodation. After about 5 minutes, a woman came out and said she was the owner. I explained to her that we called in January for this reservation and that we were all here, would be more than likely spending over $600, and had nowhere else to go. She said with a straight face that they had no record of our reservation and that all she could offer us was her (indifferent) sincere apology. ( Basically, just go away and don't bother us.) That was it. We had 12 people standing in the hallway, and that was the best she could do. Then she just left us standing there. Most restaurants would have sincerely apologized, offered everyone in the party a free drink while they found a way to get some tables together and accommodate us. This owner gave us the cold shoulder. We had no choice but to leave. Luckily, we were able to move our party over to Hotel Utica, and had a wonderful meal. ( No thanks to ALEE'S and their non-existent customer service. We don't plan on going back. )
Overall Rating
Overall Rating
( 70 Reviews )Write a Review
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