Chamber of Commerce

      AT&T Store

      ( 85 Reviews )

      AT&T Store
      • 21182 Salmon Run Mall Loop W , Space 124
        Watertown, New York 13601
      •   (315) 785-7411
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      Hours

      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (85 reviews)
      54
      10
      8
      2
      11
      Read Our 85 Reviews

      Chamber Rating

      4.1 - (85 reviews)
      54
      10
      8
      2
      11
      › ‹
      • Kaitlyn Essenlohr

        Wonderful helpful friendly!!!
        Apr 11th, 2023

      • THOMAS VALENTINE

        Stephanie was very knowledgeable and helpful. She was personable and offered great customer service. Thanks Stephanie
        Nov 15th, 2022

      • Jacque A

        Better store that Ive been too. Always good customer service. I just wish they had more phone case choices so I dont have to go to multiple stores
        Nov 15th, 2022

      • Dan8675309

        Absolutely phenomenal customer service and knowledgeable employees. Shawn helped me out tremendously earlier when somehow my phones text message app got hidden from my phone screen and I was only able to look at all me messages collectively when someone texted me. 5 to 10 minutes and Shawn had the thing un-hidden and back on my home screen. I give him major props because as a millenial, I like to think I'm fairly tech savvy, but I couldn't figure it out for the life of me. Also, very satisfied with the pre-paid phones. I feel like my phone is more than adequate when it comes to the little bit of gaming I do on it from time to time, and is pretty fast. Very pleased with this store in particular and the people here. I don't think I've ever had a bad experience.
        Feb 19th, 2023

      • R Smith

        Terrible experience at AT&T Salmon Run Mall on 1/19/23. My adult daughter who bought a new phone came to pick it up and was denied and told she was not an authorized user without taking her ID or looking up the account to verify. AT&T customer service confirmed she has been an authorized user since 1/12/23 and should have had no issues picking up her merchandise. I had to travel an hour and a half to pick up this phone and bring it to my daughter. The sales associate was extremely rude and wrongly accused my daughter of being fraudulent. Another associate tried to intervene to help my daughter but the female associate refused to allow him help. When i came into the store and asked about the incident, the associates were trying to cover up the situation by saying they looked in the system and their system is slow to update. Absolute lies! My daughter has been an authorized user since 1/12- a week ago! Absolute horrible customer service! This associate needs to be held accountable. Considering changing service providers- pay way too much to be treated this way.
        Jan 15th, 2023

      Read Our 85 Reviews

      About
      AT&T Store

      Stay connected with AT&T in Watertown. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Watertown for every need. Enjoy the flexibility of an Watertown prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.

      Contact Info

      Products

      • Cell Phones
      • Tablets
      • Accessories
      • cellphones
      • wireless phones
      • internet
      • TV service
      • smartphones
      • prepaid phones
      • Wireless Plans
      • Wearables
      • Small Business Solutions
      • Internet Services
      • Prepaid Devices

      Services

      • Wireless Bill Payments
      • Equipment Trade-in & Recycling Program
      • Small Business Solutions
      • Beats by Dre
      • Bose
      • Headphones
      • Tablets and Accessories
      • Free Consulting on Devices
      • Prepaid - GoPhone Refill
      • iPhone Repair
      • Screen Repair

      Brands

      • AT&T
      • Apple
      • DIRECTV
      • Kyocera
      • LG
      • Motorola
      • Samsung
      • Sonim
      • Beats
      • BlackBerry

      Questions & Answers

      Q What is the phone number for AT&T Store?

      A The phone number for AT&T Store is: (315) 785-7411.

      Q Where is AT&T Store located?

      A AT&T Store is located at 21182 Salmon Run Mall Loop W, Space 124, Watertown, New York 13601

      Q What is the internet address for AT&T Store?

      A The website (URL) for AT&T Store is: https://www.att.com/stores/new-york/watertown/184?source=E-lls10000000000X

      Q How big is AT&T Store?

      A AT&T Store employs approximately 20+ people.

      Q What days are AT&T Store open?

      A AT&T Store is open:
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM

      Q How is AT&T Store rated?

      A AT&T Store has a 4.1 Star Rating from 85 reviewers.

      Hours

      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Nearby ATT Wireless Locations

      Ratings and Reviews
      AT&T Store

      Overall Rating

      Overall Rating
      ( 85 Reviews )
      54
      10
      8
      2
      11
      Write a Review

      Kaitlyn Essenlohr on Google

      image Wonderful helpful friendly!!!

      THOMAS VALENTINE on Google

      image Stephanie was very knowledgeable and helpful. She was personable and offered great customer service. Thanks Stephanie

      Jacque A on Google

      image Better store that Ive been too. Always good customer service. I just wish they had more phone case choices so I dont have to go to multiple stores

      Dan8675309 on Google

      image Absolutely phenomenal customer service and knowledgeable employees. Shawn helped me out tremendously earlier when somehow my phones text message app got hidden from my phone screen and I was only able to look at all me messages collectively when someone texted me.
      5 to 10 minutes and Shawn had the thing un-hidden and back on my home screen. I give him major props because as a millenial, I like to think I'm fairly tech savvy, but I couldn't figure it out for the life of me.
      Also, very satisfied with the pre-paid phones. I feel like my phone is more than adequate when it comes to the little bit of gaming I do on it from time to time, and is pretty fast.
      Very pleased with this store in particular and the people here. I don't think I've ever had a bad experience.

      R Smith on Google

      image Terrible experience at AT&T Salmon Run Mall on 1/19/23. My adult daughter who bought a new phone came to pick it up and was denied and told she was not an authorized user without taking her ID or looking up the account to verify. AT&T customer service confirmed she has been an authorized user since 1/12/23 and should have had no issues picking up her merchandise. I had to travel an hour and a half to pick up this phone and bring it to my daughter. The sales associate was extremely rude and wrongly accused my daughter of being fraudulent. Another associate tried to intervene to help my daughter but the female associate refused to allow him help. When i came into the store and asked about the incident, the associates were trying to cover up the situation by saying they looked in the system and their system is slow to update. Absolute lies! My daughter has been an authorized user since 1/12- a week ago! Absolute horrible customer service! This associate needs to be held accountable. Considering changing service providers- pay way too much to be treated this way.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 85 Reviews )
      54
      10
      8
      2
      11

      Write a Review

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