Wells Fargo Advisors

No sense of urgency.
May 23rd, 2022

We were given incorrect information by the bankers on multiple occasions, which resulted in a delay of conducting personal affairs. The bankers and management staff were disrespectful and couldnt care less. I sat in the lobby for 30 min while management just talked and joked. I then asked if there was a banker available and they said they were going to let me know when I walked in that I would be seen due to the banker unavailability, but that they had forgotten to come over and tell me. I went over to the other branch on Ash St and it was a completely different experience. Everybody was helpful and attentive. They resolved my issues immediately and apologized for the other branch. I will only be going to the Ash St. branch from now on. Wells Fargo should consider continuation training for bankers and management. No complaints with the tellers.
Apr 15th, 2022

This is the most poorly managed bank, always 1 teller working while 3 or 4 more walking around. Night drop box STILL broken!
Apr 7th, 2022

I own a startup business and I sent my partner to this branch to open a business account. He was told yesterday 2/16/2022 it would be a 2 hour wait to speak with a banker or to come back tomorrow which is today 2/17/2022. My partner opted to return today, when he arrived at this branch he is now told by Christa Davis there is no banker at this locations and to try sometime next week. This sounds a little odd to me. Wells Fargo needs to do better.
Feb 23rd, 2022

The overnight drop box at this location has been broken for a month. Please get it fixed.
Feb 12th, 2022