Silver Creek Landscaping & Fences
Hours
Chamber Rating
-
Jennifer Hilbert
Day of install crew showed up with incorrect materials for the job (8ft vs 6ft fence) and no knowledge of the style of fence to be installed. Started working without speaking to me 1st even though 5 cars in the driveway. Already had holes dug for posts when I came out. Called Chad to discuss the discrepancy on height and style. I said I would take the 6ft but pay the 6ft price. That's where things went south. He told me I signed a quote for the higher price and never gave him the green light for 8ft fence vs 6ft. He told me he'd send the quote, but I never got it. I was stuck making a decision on what to do while he already had $2400 of my money. I decided to just take it up the you know what and get a 6ft fence even though that isn't what we agreed on. I felt backed into a corner and he was adamant I agreed to $4800 for 6ft. He never said he would check his paperwork - just adamant!An hour or so after this convo I checked my Ring security cam footage, and it did capture our entire conversation about pricing and what I wanted and what I paid a deposit for. He wouldn't answer my calls, but he returned my text that I could pay $3900 vs $4800. I said NO, $3800 is on the video. His men had half the fence frame built by this time, so I had no leverage to come back and say I wanted 8ft for the $4800 we agreed on. Too late.Spoke to him the next day and no accountability taken by the owner at all. Screamed and cussed at me when I tried to discuss. Denied ever telling me I signed a quote. Denied I ever approved an 8ft fence. Kept saying he lowered the price to the agreed price but as the contractor doesn't understand that means nothing to me when you lowered the price only because I have video evidence on what we agreed on. Without me having that video he was adamant I pay $4800 for 6ft. If I had not been home, I'd have gotten a 6ft dog ear fence instead of an 8ft cap and rail fence and I would have paid an extra $1000 for it.
Aug 31st, 2022 -
Kyle B.
I have used this business twice and I have nothing bad to say. I would definitely recommend to anyone . The customers I have hired them for were very satisfied Zero complaints. Compared to the other companies who would promise things and never follow through. I would definitely consider these guys A+ work. Services: Chain link fence installation, General repairs & maintenance
Mar 8th, 2022 -
Christopher McLeod
I called and set up an appointment to get an estimate for a fence. He didnt show. Didnt call or anything. Totally unprofessional! Choose someone else.
Oct 21st, 2021 -
sue rogers
They came out very nice guys and did a wonderful job. I am very happy with The fence they installed. I highly recommend them. Service: Chain link fence installation
Sep 11th, 2021 -
Jennifer H.
Day of install crew showed up with incorrect materials for the job (8ft vs 6ft fence) and no knowledge of the style of fence to be installed. Started working without speaking to me 1st even though 5 cars in the driveway. Already had holes dug for posts when I came out. Called Chad to discuss the discrepancy on height and style. I said I would take the 6ft but pay the 6ft price. That's where things went south. He told me I signed a quote for the higher price and never gave him the green light for 8ft fence vs 6ft. He told me he'd send the quote, but I never got it. I was stuck making a decision on what to do while he already had $2400 of my money. I decided to just take it up the you know what and get a 6ft fence even though that isn't what we agreed on. I felt backed into a corner and he was adamant I agreed to $4800 for 6ft. He never said he would check his paperwork - just adamant! An hour or so after this convo I checked my Ring security cam footage, and it did capture our entire conversation about pricing and what I wanted and what I paid a deposit for. He wouldn't answer my calls, but he returned my text that I could pay $3900 vs $4800. I said NO, $3800 is on the video. His men had half the fence frame built by this time, so I had no leverage to come back and say I wanted 8ft for the $4800 we agreed on. Too late. Spoke to him the next day and no accountability taken by the owner at all. Screamed and cussed at me when I tried to discuss. Denied ever telling me I signed a quote. Denied I ever approved an 8ft fence. Kept saying he lowered the price to the agreed price but as the contractor doesn't understand that means nothing to me when you lowered the price only because I have video evidence on what we agreed on. Without me having that video he was adamant I pay $4800 for 6ft. If I had not been home, I'd have gotten a 6ft dog ear fence instead of an 8ft cap and rail fence and I would have paid an extra $1000 for it.
Aug 30th, 2022
About
Silver Creek Landscaping & Fences
Weve been proudly serving Morganton, NC for years and weve been delivering excellent service and results to all of our residential and commercial clients alike! We pride ourselves in delivering a highly personalized, professional and knowledgeable customer service experience and strive to create memorable, long-lasting and easy to maintain landscape and fencing designs. Our level of service goes unmatched in the area, and we strive to give our customers the most bang for their buck when it comes to landscaping and fencing.
Contact Info
- (828) 413-7805
Languages
- English
Payment Methods
- Cash
Questions & Answers
Q What is the phone number for Silver Creek Landscaping & Fences?
A The phone number for Silver Creek Landscaping & Fences is: (828) 413-7805.
Q What is the internet address for Silver Creek Landscaping & Fences?
A The website (URL) for Silver Creek Landscaping & Fences is: http://www.silvercreeklandscapingnc.com/
Q How big is Silver Creek Landscaping & Fences?
A Silver Creek Landscaping & Fences employs approximately 20+ people.
Q What days are Silver Creek Landscaping & Fences open?
A Silver Creek Landscaping & Fences is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is Silver Creek Landscaping & Fences rated?
A Silver Creek Landscaping & Fences has a 3.8 Star Rating from 26 reviewers.
Hours
Ratings and Reviews
Silver Creek Landscaping & Fences
Overall Rating
Overall Rating
( 26 Reviews )Jennifer Hilbert on ChamberofCommerce.com
Day of install crew showed up with incorrect materials for the job (8ft vs 6ft fence) and no knowledge of the style of fence to be installed. Started working without speaking to me 1st even though 5 cars in the driveway. Already had holes dug for posts when I came out. Called Chad to discuss the discrepancy on height and style. I said I would take the 6ft but pay the 6ft price. That's where things went south. He told me I signed a quote for the higher price and never gave him the green light for 8ft fence vs 6ft. He told me he'd send the quote, but I never got it. I was stuck making a decision on what to do while he already had $2400 of my money. I decided to just take it up the you know what and get a 6ft fence even though that isn't what we agreed on. I felt backed into a corner and he was adamant I agreed to $4800 for 6ft. He never said he would check his paperwork - just adamant!
An hour or so after this convo I checked my Ring security cam footage, and it did capture our entire conversation about pricing and what I wanted and what I paid a deposit for. He wouldn't answer my calls, but he returned my text that I could pay $3900 vs $4800. I said NO, $3800 is on the video. His men had half the fence frame built by this time, so I had no leverage to come back and say I wanted 8ft for the $4800 we agreed on. Too late.
Spoke to him the next day and no accountability taken by the owner at all. Screamed and cussed at me when I tried to discuss. Denied ever telling me I signed a quote. Denied I ever approved an 8ft fence. Kept saying he lowered the price to the agreed price but as the contractor doesn't understand that means nothing to me when you lowered the price only because I have video evidence on what we agreed on. Without me having that video he was adamant I pay $4800 for 6ft. If I had not been home, I'd have gotten a 6ft dog ear fence instead of an 8ft cap and rail fence and I would have paid an extra $1000 for it.
Kyle B. on Google
I have used this business twice and I have nothing bad to say. I would definitely recommend to anyone . The customers I have hired them for were very satisfied Zero complaints. Compared to the other companies who would promise things and never follow through. I would definitely consider these guys A+ work. Services: Chain link fence installation, General repairs & maintenance
Christopher McLeod on Google
I called and set up an appointment to get an estimate for a fence. He didnt show. Didnt call or anything. Totally unprofessional! Choose someone else.
sue rogers on Google
They came out very nice guys and did a wonderful job. I am very happy with The fence they installed. I highly recommend them. Service: Chain link fence installation
Jennifer H. on Yelp
Day of install crew showed up with incorrect materials for the job (8ft vs 6ft fence) and no knowledge of the style of fence to be installed. Started working without speaking to me 1st even though 5 cars in the driveway. Already had holes dug for posts when I came out. Called Chad to discuss the discrepancy on height and style. I said I would take the 6ft but pay the 6ft price. That's where things went south. He told me I signed a quote for the higher price and never gave him the green light for 8ft fence vs 6ft. He told me he'd send the quote, but I never got it. I was stuck making a decision on what to do while he already had $2400 of my money. I decided to just take it up the you know what and get a 6ft fence even though that isn't what we agreed on. I felt backed into a corner and he was adamant I agreed to $4800 for 6ft. He never said he would check his paperwork - just adamant! An hour or so after this convo I checked my Ring security cam footage, and it did capture our entire conversation about pricing and what I wanted and what I paid a deposit for. He wouldn't answer my calls, but he returned my text that I could pay $3900 vs $4800. I said NO, $3800 is on the video. His men had half the fence frame built by this time, so I had no leverage to come back and say I wanted 8ft for the $4800 we agreed on. Too late. Spoke to him the next day and no accountability taken by the owner at all. Screamed and cussed at me when I tried to discuss. Denied ever telling me I signed a quote. Denied I ever approved an 8ft fence. Kept saying he lowered the price to the agreed price but as the contractor doesn't understand that means nothing to me when you lowered the price only because I have video evidence on what we agreed on. Without me having that video he was adamant I pay $4800 for 6ft. If I had not been home, I'd have gotten a 6ft dog ear fence instead of an 8ft cap and rail fence and I would have paid an extra $1000 for it.
Overall Rating
Overall Rating
( 26 Reviews )Write a Review
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