Fairfield Inn & Suites by Marriott Raleigh Crabtree Valley

Kathleen Rusinosk _{on Google}

Mar 22nd, 2024

Very good, very clean rooms are nice , just missing a alarm clock also a box of tissues. Breakfast was fine.

Jermaine Harris _{on Google}

Feb 10th, 2024

Checked into the hotel only to find out they didnt have hot water and only cold water. Went down to complain. The lady at the desk was helpful. She apologized and gave me points for my next stay at any Marriott hotel. Kool. Days later my card got charged for $25 for stuff that was bought from the downstairs! When I checked in it was a group of women buying and asking prices for items that the hotel was selling. I get charged for their items. Call the hotel and they will not give me my credit back to my card. They said they asked for the last name and room number! I never gave anyone my room number or last name. Told them the young lady could have charged my room by mistake when she was trying to fix my stuff in the system. Needless to say I will never stay at this hotel again or recommend them to my corporate office or any of my family or friends. Their corporate office or the lady name Sarah who handles this stuff is no help! Who the hell they think paying $2.50 per item when the store is down the street and I can drive there in 35 seconds!