The Ohio Basement Company

Dec 9th, 2021

I called the Ohio Basement Company because we had an accepted offer on a house and needed a quote on the basement to finalize the offer. I called Jake to confirm that we were on, since we had to schedule around both the tenant and the realtor. He called me 15 minutes before our appointment to tell me that he was running an hour late. I was halfway there at that point. When Jake did arrive, I was impressed with his knowledgeability and the fact that he didn't try to sell me on a $$$$ basement job. This was a 1900s basement, so it posed some unique challenges, and he was candid about the need to consult with a structural engineer friend to make sure he had the right solution. He promised to get me a quote that evening or first thing the next morning. Unfortunately, it was 3 days before he called me back, so we just had to make a decision on the property based on a verbal assessment. So...I can't speak to the quality of their work. I'd give them 5 stars for knowledge and integrity, but they need to work on responsiveness and following through with commitments. I'd certainly give them an opportunity to bid against the big guys on projects that aren't time-sensitive.
Oct 26th, 2021

Would recommend this company to anyone with basement issues. Jake and his team were very knowledgeable and thorough explaining the process and science behind their work. 10/10!
Sep 30th, 2021

I highly recommend Jake and his team. Jake was very prompt and professional and knowledgeable. He looked at the basement issues we were having and explained in very simple terms why they happened and gave us clear options in how to fix them. In addition, he pointed out the visible clues to what was happening that our house inspector missed when we first bought the property. If I ever need any basement or foundation issues fixed, Jake and his team will be the first I call!
Sep 8th, 2021

Jake and his team were great to work with. When my basement flooded late on a Friday night, I called this number expecting to leave a voicemail. Jake actually answered and scheduled me for his first open appointment the following Monday. His turnaround time was great and he provided an excellent explanation of what he thought was the issue and the necessary steps to fix the problem. His crew was timely, worked very efficiently and did a great job. They explained how the system works and answered all my questions on the spot. Service: Waterproofing
Jul 25th, 2021