Anew Educational Services

The manager will ask to take you ID, photo and record everything on their system if you’re a person of color in order to get a $5 notary service. UPS worst experience ever !
Dec 16th, 2021

Avoid this Store !!!! Rude service ! No Parking! They keep moving location! But still bad service
Dec 2nd, 2021

I received an email from FedEx that my new computer had been delivered to this UPS location. I also received a text from Amazon that the keyboard had been delivered there also. I drove 20 mins to the store waited in line for 15 mins all just so Bill could very impolitely inform me that he would not be getting those packages for me because they only came in within an hour and that packages only get put away on "down time". I offered to wait until he had a moment and the other customers were gone. He actually laughed in my face and told me that was not going to happen. I offered to look thru the packages myself in front of him just to retrieve my package s but he sternly told me that was never going to happen. He asked me to leave!!! He told me to come back the next day!!! This place is rude and inhospitable! It does a poor job of mail handling and an even poorer job of customer service.
Nov 22nd, 2021

DO NOT take photos there for the visa application required by the U.S. government! While some of the staff there were nice and helpful, the store manager was quite rude and dismissed everything I said when I told him the photo I took there did not meet the online visa application quality standard. Back in June I was in a challenging situation to apply for my student visa and need to submit a digital photo on the U.S. State Department website . When I took a photo at this UPS store and told them all the requirements, I was assured that they have taken many phots like this and it should not be any issues. However when I submitted the photo, it did not meet the quality standard, see the attached image. I called the store and talked to the guy that the photo did not work, he tried some other ways but it still did not work, then he said he could not help anymore and felt free to complain to their manger. I was charged over $15 dollars for the photo and ended up having someone else use my own camera to take a photo which finally met the requirement. BTW, they used the mobile phone to take the photo like this which really surprised me. I did not feel like going to this store till today I had to, I was well served by other staff. But when I talked to the store manager, he was trying not to take any responsibility for this issue, making it sound that's my own fault. He claimed that he was not going to refund me for the useless photo which I did not even ask for that, actually my intention was simply to let them aware the way they took the photo did not meet the requirement and they should find a way to improve it. I have never had entered into arguments like this since I came to U.S. And what amazed me most was that either the guy who took my photo or the manger whom I talked was never afraid of getting complaints. The manager told me just fill any complaint to whatever number I can get . So I found this google comments and so many people shared the similar experience as I did. Does UPS take it for granted that this is the way of treating the customers or because we are the students here and can be easily taken advantage of?
Oct 1st, 2021

I agree with the many previous reviews that this place is THE WORST UPS store in the whole world! The owner was very rude and shameless - asked 1 dollar to seal a box even though people had paid for the shipping and handling already. Even his young employee looked embarrassed by his shameless store owner.
Sep 20th, 2021