America's Floor Source

We had a great experience with prompt communication and our salesman, Andy, helped us find the product we were looking for, both, within our budget and our desired timeline. Had a truly 5-star experience.
Apr 9th, 2024

I set out on my flooring adventure with 2 things in mind; quality product and a fair price. I achieved both at AFS. My salesperson was patient and knowledgeable. He made suggestions based upon my budget, lifestyle and residence. I couldnt be happier. Thanks AFS for helping make my flooring purchase easy and affordable.
Apr 4th, 2024

Jan 22nd, 2024

A team of 8 came in pulled up the 22 years old carpet and pad and installed the new luxury vinyl flooring in less than 8hours the entire 2nd floor 4 bedrooms ,4 closets 2bathrooms landinding hallway and laundry room excellent job and I will use them on future projects it was a 5 effort with 5 Starr results
Jan 16th, 2024

I went to America's Floor Source after a friend recommended them. When I arrived I was paired with a salesperson. There were no other shoppers in the store. My salesperson seemed much more interested in his phone than in helping me. He was texting while I was trying to explain what I wanted. He told me to look through the store and when I was done, let him know what I liked, then he disappeared. I made notes on my phone of about 8 carpets I liked. I found him and asked him to go over pricing and pros/cons to help narrow the choice. He continued to interact with his phone while I was trying to get more information. He didn't know where any of my 8 choices were located. He told me I should go to each one I liked and scan a QR code to get a price, then subtract a certain amount for their discount, then add a certain amount for installation, and another amount for moving furniture. I said I wasn't sure where each one was and he said I would be fine since I had just picked them out and he walked away again. I found about 3 of them and started scanning and subtracting and adding. Then I wondered why I was doing his job for him. I felt he should be telling me how much each cost rather than leaving me there to do it myself. I left. My friend suggested their in-home service. Maybe then I would have the salesperson's undivided attention. I made an appointment. George came to the house. When I told him I wanted nylon, he said sorry, he only had one sample of nylon on his truck. I thought it was strange that other people who shop at home apparently don't want nylon, otherwise he would have it on his truck. I asked him to measure and let me know the cost for the one sample he had. He measured. When I showed him a room where I wanted an area rug and asked him to measure, he said I could do it myself later. He said he would email the quote for the wall to wall carpet and left. That was 3 weeks ago. I never heard from him again. I am not sure why America's Floor Source does not want my business, but on two occasions they seemed totally uninterested in closing a sale. I'm going elsewhere in the hopes of finding a salesperson who wants my business.
Jan 2nd, 2024