Texas Roadhouse

Apr 6th, 2024

Our service was great from our waiter, however we were grossed out by the neighboring weight staff who continued to run his hands through his hair as he served food, drinks etc. Doesn't seem like restraunt hygiene/ sanitary etiquette is priority. Gross habit by wait staff Dustin.
Apr 6th, 2024

We was a group of 20. They handled it very well.
Apr 2nd, 2024

Mar 29th, 2024

My experience at Texas Roadhouse had been consistently positive until my recent visit, which left much to be desired. Arriving with a group of eight around 6:15 PM on a busy Friday night, we were informed of an hour-long wait, which we understood. However, our patience waned as we were repeatedly misled about the wait time. It wasn't until 8:30 PM that we were finally seated, despite assurances. Though the gesture of providing two complimentary appetizers was appreciated, the remainder of the evening only worsened. It took until 9:20 PM for our salads to arrive, by which point the children in our group were restless, and so were we. Our waitress was courteous, but it was evident that the management struggled to meet our needs promptly. Frustrated, we requested our entrees to go, as some in our party faced a long drive back. Strangely, a similar-sized party that arrived after us received their food before ours, further highlighting the management's inefficiency. By the time we left at 9:50 PM, we were relieved but dissatisfied. While the establishment did offer a 30% discount and removed the cost of our appetizers, it was clear that there is a disconnect between management and the serving staff. Despite the challenges, we still tipped our waitress, recognizing that the issue was not hers to bear.Overall, this experience shed light on significant shortcomings in this Texas Roadhouse's operations, especially during peak hours. Addressing these issues promptly is crucial for the restaurant to deliver a better dining experience.
Apr 4th, 2024