Jostens

May 29th, 2017

Jolsten was the company my daughters school has providing Cap & Gown services. I placed my order in February, Jolsten made a delivery about 3 weeks later to the school without my daughters order. They offer no direct contact with the rep responsible for delivering the order, they do not deliver to your home, and they do not resolve issues via chat or 800 #. They want you to wait 2-3 days before they can give you an answer, which is unacceptable in my eyes. My daughter will be graduating in a little over a month and they have tried to blame the school even though they admitted it had not delivered upon the 1st deliver and were unsure why it had not arrived yesterday as expected. No one has answers and no one will call you back with anything but the blame game.
Apr 16th, 2017