Midfirst Bank

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Jan 30th, 2024

Dec 6th, 2023

Spoke to Rose this morning and she was able to take care of all concerns quickly and thoroughly!! Such a great representative for MidFirst!! Thank you, Rose!
Mar 15th, 2023

I love Altus Midfirst bank everyone is so wonderful my favorite is Sue she is always ready to help me and talks and walks me through any questions or concerns I may have. Love you guys.
Dec 26th, 2022

My family has done business with this bank for over twenty years. I have been patient with the inadequate level of products and services that they offer especially from the Altus Oklahoma branch. Five years before my father passed away, he and I met with the Altus branch manager and set up the account so I was joint owner and was given 100% joint ownership of this account. I was told that I could do everything on this account because I was a joint owner. In January when my father passed away I met with the branch manager again and advised that my father had passed away. He placed a code on the account and told me that I would have no problems with accessing my funds or receiving my direct deposits. That was completely false since then I have had my online banking shut down resulting in delays in my bills being paid and late fee accruals The bank mind you did not offer to reimburse me for this and only said it was their policy. The bank has still not released the code from my account a month later. And now it's threatening to close my account with a pending deposit for my paycheck in it. I have been assisted by the regional manager and have had my concerns addressed effectively. Although the assistance did effectively resolve the immediate solution. The level of service from the Altus Branch is a direct reflection of the branch manager who is in my opinion not trustworthy. I can not in good faith ever think of a situation that I would recommend the Altus Mid first branch.
Jan 8th, 2023