Discount Tire

Vicky Kay _{on Google}

Apr 2nd, 2024

Travis was absolutely amazing as well as his crew. We needed help with our tires while in Bartlesville from out of town. He took care of everything and treated us like we were his best customer knowing we were from out of town. I would highly recommend Discount Tire if you ever need tires. Travis and his crew will take good care of you.

Benjamin Grass _{on Google}

Mar 16th, 2024

Great tire shop. Boys there have hustle

Kinley Downey _{on Google}

Feb 20th, 2024

This used to be the best place to go for affordable tires and friendly service. Not sure when this changed but it's not the same.

Kimberly Dyer _{on Google}

Feb 25th, 2024

Detrimental to my vehicle, will not fix the problem they created. I brought my car in less than 28 days ago, and had 4 brand new tires put on. I was told these were mid-grade, all season tires. As soon as I drove my car away, I could feel that the alignment was off. There has been a wobbling sensation at times. I didnt go back in and tell them about the issue that day because I had so much going on and other things to do that day. I also knew they would most likely not take responsibility for the issue that I did not exist prior to bringing it here. I have had these tires less than 3 weeks, and they already have visible issues. My car is a 2020 that I just purchased 8 months ago and it has never been in an accident. I knew I had better stop putting it off and bring the car back in since it was still within their 30 day warranty period. They checked it out and said that the front alignment was off and would cost $90 plus tax to repair. I spoke to the manager, and explained for the 3rd time that the issue did not exist before the tires were put on. When I explained some of the financial difficulties Id been having, he smirked. He was one of those snarky people who presents as polite but is actually quite callous and rude. He kept repeating a memorized line of how he is not in the business of tires, he is in the business of people and didnt want me to be unhappy. But the only thing he was willing to do was to rotate a tire. He told me if I still had an issue I could bring it back in again later. I explained to him what he already knew: that with the alignment being off (according to them, it is off now)...the $$ I just spent on new tires will go down the drain. Unlike anyone Ive ever encountered at Discount Tire, this manager left my car running when he came in to speak to me and I had to turn it off as we continued to speak outside. He didnt mind wasting gas and I wouldn't have minded so much if he was actually a kind person, but gas is going up and there was no reason to leave my car running. Its obvious that I bought 4 crappy tires... not mid grade at all. They dont even look new. I'm not saying they sold me used tires when I paid for new, but its at least very evident that these are the crappiest tires I've ever seen and it's unlikely they will last me more than 4 months. Crazy. The mamager could have offered to repair the alignment issue that they caused in the first place. I may also have to buy all new tires just a few months after buying these, and find a lawyer to sue for the cost of new tires and the alignment issue they caused. 2 employees told me the alignment could be affected by the process of being hooked up to and pulled up on the lift...the manager said that no part of the process could have possibly affected the alignment in anyway. If the manager is right about that, the only other possibility would be that they intentionally caused the issue to make more money since they do alignments here. I dont think they did that intentionally, thats pretty extreme... more likely, there is something to do with either messing with the wheels or being on the lift that could have had some affect on the alignment. The manager kept repeating himself and was very uncaring. Trying to talk to him was like talking to a stone wall. Im not sure if Ill be suing over this, but I'll definitely be contacting discount headquarters and the CEO until I get a response.