Mbi Custom Cabinets Inc

Fantastic cabinet builder
Sep 9th, 2021

Apr 22nd, 2020

I ordered custom cabinets from R&A CUSTOM CABINETS IN WHITEFIELD OKLAHOMA. I WAS NOT SATISFIED When THEY SHOWED UP. HUGE DEEP HOLES AND DEEP CRACKS. RUFF, NOT SANDED PROPERLY, SANDING DUST POLYURETHANED INTO THE FINISH. BIG DRIPS OF STAIN ON THE SHELVES, UNEVEN STAINING FROM SPRAYING STAIN AND NOT RUBBING IT INTO THE SURFACE , EDGES AROUND THE DRAWERS NOT STAINED, NAIL HOLES AND SCREWS HOLES NOT FILLED. WHEN I WENT TO HIS SHOP I WAS SHOWN WOOD AND IT DID NOT HAVE HUGE HOLES WHERE THE KNOTS HOLES FELL OUT NOR DID IT HAVE BIGE DEEP CRACKS. I REQUESTED I DID NOT WANT ANY HOLES OR CRACKS WHERE DUST AND DIRT CAN BUILD UP. HE PUT ALL THAT KIND OF TRASH AROUND MY STOVE AND FOOD PREP AREA. I TOLD HIM I WAS NOT SATISFIED BEFORE THEY HUNG THEM. HE SAID HE COULD FILL THE HOLES AND SAND AND FIX IT. HE FILLED THE HOLES WITH. Light TAN PUTTY ON RED MAHOGANY STAIN AND THERE Were LIGHT TAN SPOTS ALL OVER RED MAHOGANY STAIN. STILL NOT SANDED SMOOTH STILL HAD WHITE SANDING DUST POLYUETHANED INTO THE FINISH ALL OVER ON RED MAHOGANY STAIN. IT WAS WORSE AFTER INSTALLED. HE BLAMED ME FOR MAKING THEM FIX IT AND NEVER AN APOLOGY ONLY EXCUSES. HE BLAMED ME FIRST THEN IT WAS THE KNOTTY ALDERS FAULT TRIED TOO SAY THATS HOW ALL KNOTTY ALDER LUMBER IS. I LOOKED AT KNOTTY ALDER CABINETS THEY WERE BEAUTIFUL IT HAD KNOTS BUT NOT HUGE HOLES AND BIG DEEP WIDE CRACKS THEY DIDNT HAVE WHITE SANDING SPOTS POLYUETHANED INTO FINISH. THE CABINETS COST $6700 I PAID $4000.00 DOWN. HE WILL BE COMING TO REMOVE HIS TRASH FRIDAY 03-15- 2019 WITH A FULL REFUND CHECK IM NOT GOING TO BE UPSET EVERYTIME I WALK INTO MY KITCHEN
Sep 6th, 2019