Budget Truck Rental

May 25th, 2023

Horrible. The man was rude to us and talked to us like we're stupid because we asked basic questions about our rental. Had to go back inside and get him to make sure all the existing damage was reported and he acted like it was a problem, his attitude alone made him unpleasant. The headlight was out, break light was out, and the ports on the dash didn't work so we couldn't charge phones on a 20 hour drive. There was Arby's trash tucked in the corner behind the seat. Literally never using budget again, only used them because uhual didnt have the tow trailer available the day we needed it unless they went and got it 3 hours away. Which they were fully prepared to do for us.#Uhaulforever
Apr 15th, 2023

Truck was nit ther wen I got ther and the guy did my contract before the truck was ther. He did not maintenance check the vehicle. Had problems from git go. If ther was another truck available I wudv taken the truck I was given. Didn't want to go into gear, front end shook, steering loose, hanging up at 4k to 5k rpms n had to out truck in neutral to fmdrop rpm, brakes hummed super loud, and the say I went to take it back, I almost called n told them to come tow it bcuz it didn't want to start or go into gear. Took 1 n 1/2 tanks of gas to drive 4hrs. (Oklahoma City to Abilene) Very sad and very ridiculous n I was told if thr fluid levels are gud, then it's gud to b rerented to another customer to endure the same problems. So BEWARE RENTING FROM THESE PEOPLE! NOT WORTH THE HEADACHE (Typical Oklahoma Laziness)
Dec 11th, 2022

They waited till 2 days before our scheduled pickup for a 26 ft truck to call and tell us we could have a 16 ft for the average rate because they dont have the truck we reserved...we had our truck booked for over a month. No willingness to right their wrong and a nonchalant attitude. So we'll definitely never do business with budget again.
Sep 7th, 2022

Stay far away from this place!! I booked a 26 foot truck over a month ago and when I show up today to pick it up so I can move cross country, they tell me they dont have it. Don Hopper then tells me I can pay more for the 16 foot truck. Which obviously didnt make me happy, so he then offers a 16 foot truck at the same price. However I will have to throw furniture away if I do that. Don does nothing else to help and makes me call and talk to a half dozen people to finally get another truck found which I am now having to Uber to. When I asked Don to help make the situation right in some way he says he cant/wont do anything for me and I have to call corporate after to do anything about it.
Sep 3rd, 2022