Main Auto Body, Inc

Very friendly and easy to deal with. They are not called Main Auto Body anymore though. They are now called Caiber Auto Body.
Jun 28th, 2021

Not very helpful
Apr 17th, 2021

Feb 9th, 2021

Great communication via Jose, Matt and Kimberly. Thanks so much for taking care Pearl. Pi ked it up on time and detailed. Great experience thank you so much!
Jan 29th, 2021

Right after my accident my car it was towed here and I was in too much pain and distress to properly think of a good place to tow and the tower said this was best place. It definitely was not. The service my dad (the owner of my car) and I received were the worst. Kimberly is extremely rude and unpleasant! She was not wearing a mask, many workers were without masks. She tried to give my dad a contract to take my power of attorney and was trying to trick me into giving her my car key to perform work without my dad's consent and without insurance approval. They claimed they needed the key to move my car, but my car could not be driven because the entire front was destroyed so it made no sense to ask for the key. They also claimed to have all the paperwork from the insurance agency to work on the car but after my dad spoke with the insurance that was not true. After complaining to the insurance of their extremely rude behavior ans their pushy lies we decided to take the car elsewhere.. I spoke with a local rental place when they inquired about where my car was for record purposes and I told them of my experience and that we would be moving the car. The rental place told me that every experience they have had with Kimberly has also been unpleasant and her rude attitude and harsh demeanor has made them very uncomfortable with her. My dad also spoke with State Farm and was told similar things about other clients' experience with Kimberly. I'm sure there are very nice people who work here, and I'm sure you all do great work, but you need to get rid of Kimberly, her customer service is horrible! If it weren't for the nicer woman I spoke to before leaving then I would say never take your car here. I didn't get her name but she was blonde and a lot more patient and understanding of this horrible situation.
Apr 16th, 2021