Lifetime Chimney - Portland Oregon

Mar 20th, 2023

Ive made 2 appointments with them and they never showed nor called. Its just unprofessional and wasting my time. Thought the guy scheduling with me was funny and approachable, but now I see its all a face for incompetence. *edit to my review to respond to their first response since I cant comment again no you have not rescheduled with me because that would entail speaking to someone and NO I will not be using your services*
Feb 26th, 2023

We had such a great experience with the guys at Lifetime Chimney, we bought an older house with a chimney that was cracked, leaking and not safe to burn in. They came in and rebuilt our firebox and got it all sealed up so that we can actually enjoy our fireplace now. Theyre super friendly and professional and I would highly recommend them to anyone looking to take care of their chimney or have some masonry work done.
Feb 5th, 2023

Jul 31st, 2022

Had lifetime Chimney come out look over my project for putting in wood stove. I showed two different installers the manual with all the specs of wood stove they would be dealing with. The last one left and said someone would call to set up install date. I waited two weeks then called them at that point I was told that they were still waiting for the parts hmm didnt know that. I asked doesnt anyone have these parts I was told no. I took it upon myself to call Coastal and they told me that they always have those parts on hand. So I picked them up from Coastal and called lifetime. They made appointment on phone for installation for two weeks later. Installers got here and I had put the wood stove on front porch for them. With that being said the wood stove is big and heavy but one would think that after me telling the manager on the phone who schedules installers that and installers looking at manuals before they came back they would be prepared. The day of install they showed up and could not move the wood stove and abruptly left with no plan B or anything they just gathered up their tools and just left. I went ahead got the wood stove up on the pedestal after they left took a picture of it and sent it to the managers phone number who sent them out. Still have not heard anything back.
Dec 7th, 2022