Action Auto Repair Of Medford Inc

Honest and friendly, only place I would take my car.
Oct 25th, 2022

We are vanners traveling from AZ- We have a 2018 Ram Promaster 2500. We stopped to get an oil change at a dealer on the way here and were told we had drops that were probably transmission fluid but that it was mostly likely something minor and safe to continue on to Oregon. We were advised to have it serviced once we arrived and when we got here we parked it for a few weeks. When I moved the van I noticed dripping on the driveway. I called the dealer and was told that they didn't have any service openings until January 2023- a 3 month wait. They had "drop-ins" but that meant we would have to leave our van- which is also our home-for 3 weeks before they would even be able to get around to looking at it to figure out what was wrong. I did a search and found Action Auto. All of the reviews are awesome but one in particular stood out- a person had 2 vehicles that their dealer said needed 5-6k in repairs. That person brought both vehicles to Action, and got the repairs for hundreds- not thousands. I filed out their online form and received a call in less than 2 hours. Travis was thorough, informed, interested, asked all the right questions and made no promises. That was Tuesday. We took the van in at 9:30am on Thursday. He called in less than 2 hours to tell us what they'd discovered, how much parts would be, and that they'd have it done by 4:30. Yes, the same day! Not only was it incredibly reasonable- we were happy to pay their price but It was also finished by 4! When we got there Travis showed me all of the damaged parts, was complete in his explanation and as a side note has THE best customer engagement manner. I know exactly how we incured the damage. We live offgrid. Our roads are atrocious. His explanation was honest and with no run around. We know he didn't do it all by himself, there's an awesome team whirring behind the scenes, thank you to those folks too! We would give more than 5 stars if we were able to! Service: Transmission repair
Oct 19th, 2022

Speedy, thorough and informative as to what the problem was and estimates to fix the vehicle.
Oct 8th, 2022

Awesome people, fair prices
Sep 16th, 2022

These folks are friendly, honest, get the job done fast and get it done right. Been using them for years. Thanks guys. Service: Auto engine diagnostic
Sep 14th, 2022