Hours

Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
8:00 AM - 6:30 PM

Chamber Rating

Verified Member
3.7 - (123 reviews)
73
8
4
4
34
Read Our 123 Reviews

Chamber Rating

Verified Member
3.7 - (123 reviews)
73
8
4
4
34
  • Corey Burns


    Feb 21st, 2024

  • Noeman Sheikh


    Feb 14th, 2024

  • Sloth Papa

    There is a tan and black haired guy that works here and he just acts like any customer is inconveniencing them. Its like a bad tv show, he will sit there and act condescendingly and breathe hard while youre finishing your business there. Seriously he is beyond rude and disrespectful. The worse part of the interaction is that instead of letting me know I was next, he shined the red laser scanner in my eyes.
    Jan 9th, 2024

  • Justin Wisneski

    I have been to this store 4 or 5 times and have experienced horrific service each and every time. Not only are the staff unhelpful, but they are extremely rude and clearly have no understanding that they work in customer service. It is also important to note that this store charges for literally everything so if you really need to use this location, make sure you have your packaged dialed and ready to go. Because if there is any issue, they will find a way to charge you for it without actually correcting the problem. Management: I can see that you are commenting on the other bad reviews being left for your location. You should continue to do that because your customers are owed apologies, but you should also invest in some basic training in customer service for your staff (and fire the problem ones pronto). I also suggest visiting any other UPS location or FedEx store and observe how customer transactions are supposed to go. You will also see that other locations don't nickel and dime their customers at every opportunity (a piece of tape is overhead, a roll of tape is inventory, come on!). It is extremely off putting and you are losing customers over it, just look at the other comments left. Last note is that when I was in yesterday there was a young man working who came out to help me after he saw the horrible service I got from another employee. He was very apologetic and I could tell he was genuinely embarrassed to work with such rude people. He is the only reason I am leaving 2 stars. I pray that kid can find another gig soon, he deserves better than tha.
    Jan 3rd, 2024

  • Antonio Ranieri

    Kyle did an outstanding job and should be recognized. Service level was 10/10. Clean, efficient, helpful and well located.
    Dec 30th, 2023

Read Our 123 Reviews

About
The UPS Store

The UPS Store #3134 in Milwaukie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 224 & Oak St. Next To Starbucks.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (503) 794-0304.


Q Where is The UPS Store located?

A The UPS Store is located at 10824 SE Oak St, Milwaukie, Oregon 97222


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/or/milwaukie/10824-se-oak-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Wednesday: 8:00 AM - 6:30 PM
Thursday: 8:00 AM - 6:30 PM
Friday: 8:00 AM - 6:30 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 8:00 AM - 6:30 PM


Q How is The UPS Store rated?

A The UPS Store has a 3.7 Star Rating from 123 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 123 Reviews )
73
8
4
4
34
Write a Review

Corey Burns on Google

image

Business Response on Google Feb 12th, 2024
Thank you for taking the time to leave us a rating, Corey Burns! See you next time.

Noeman Sheikh on Google

image

Business Response on Google Feb 19th, 2024
Thank you for taking the time to leave us a rating, Noeman Sheikh! See you next time.

Sloth Papa on Google

image There is a tan and black haired guy that works here and he just acts like any customer is inconveniencing them. Its like a bad tv show, he will sit there and act condescendingly and breathe hard while youre finishing your business there. Seriously he is beyond rude and disrespectful. The worse part of the interaction is that instead of letting me know I was next, he shined the red laser scanner in my eyes.

Business Response on Google Dec 17th, 2023
Hello, we want to make sure our customers feel treated with professionalism and respect while at our center. Our intention is to provide world-class service, and it sounds like we fell short this time. We'd like to earn your trust in our team. Please contact us at [email protected] along with the visit date/time so we can get in touch with you. Thank you.

Justin Wisneski on Google

image I have been to this store 4 or 5 times and have experienced horrific service each and every time. Not only are the staff unhelpful, but they are extremely rude and clearly have no understanding that they work in customer service.
It is also important to note that this store charges for literally everything so if you really need to use this location, make sure you have your packaged dialed and ready to go. Because if there is any issue, they will find a way to charge you for it without actually correcting the problem.
Management: I can see that you are commenting on the other bad reviews being left for your location. You should continue to do that because your customers are owed apologies, but you should also invest in some basic training in customer service for your staff (and fire the problem ones pronto). I also suggest visiting any other UPS location or FedEx store and observe how customer transactions are supposed to go. You will also see that other locations don't nickel and dime their customers at every opportunity (a piece of tape is overhead, a roll of tape is inventory, come on!). It is extremely off putting and you are losing customers over it, just look at the other comments left.
Last note is that when I was in yesterday there was a young man working who came out to help me after he saw the horrible service I got from another employee. He was very apologetic and I could tell he was genuinely embarrassed to work with such rude people. He is the only reason I am leaving 2 stars. I pray that kid can find another gig soon, he deserves better than tha.

Business Response on Google Dec 14th, 2023
We are genuinely sorry, Justin Wisneski, for any frustration you experienced with our service and pricing. We understand it can be challenging when unexpected costs arise, and we empathize with your concerns. Please know that our pricing is based on the high-quality materials, expert labor, and overhead expenses necessary to deliver exceptional products and services to our customers.We appreciate your feedback and would be happy to explore alternative options that better suit your needs. We aim to provide you with a top-notch experience that exceeds your expectations, and we hope to have the opportunity to demonstrate this to you in the future.

Antonio Ranieri on Google

image Kyle did an outstanding job and should be recognized. Service level was 10/10. Clean, efficient, helpful and well located.

Business Response on Google Dec 23rd, 2023
Hi Antonio Ranieri, thank you for the review! We know we can always count on Kyle. We appreciate the feedback and hope to see you again soon.

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Overall Rating

Overall Rating
( 123 Reviews )
73
8
4
4
34

Write a Review

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