U.S. Bank Branch

Cristobal Lumbreras _{on Google}

Oct 15th, 2022

504 pm at the drive thru. One car back, bank closes, a teller comes out and helps me get a money order that I really needed today. Thank you US Bank Monmouth !!!!
Felicia and Michael , very helpful !!

Kody Brown _{on Google}

Jul 11th, 2022

Terrible customer service. I dont know who is training the bankers/tellers here, but they need to do more training on de-escalation and conflict resolution training. Bank is holding my money because I have a new account. I went in to figure out why the money is being held for a week now, and the teller was extremely rude. My wife and I will be most likely banking elsewhere from here on out. I asked about withdrawing all my funds and closing the accounts and the teller informed me that my money that was already being held would be in limbo if I close my accounts. Absolutely ridiculous, I come in with my ID and a check that is written to ME and the funds are still being held for a week?! I will be banking elsewhere and I will be letting everyone know that this bank (specifically this branch) is not a good bank to keep your money if you wish to be treated like a valued customer.

Tobi _{on Google}

Sep 25th, 2021

Absolutely the WORST Customer Service Ever!! Thankfully Tim was able to help me at the Bank 800 number!! I have been with this bank for years!! And this location needs someone to run it because who they have obviously dont care about the customer!! Even the 800 number was shocked at the lack of customer service!!!

Annique _{on Google}

Aug 2nd, 2021

The worst bank I ever had to deal with as soon as I can I'm out of there

Richard Mcallister _{on Google}

May 21st, 2021

Long lines! Slow service. Customer for over 30 years but I don't like u.s. bank .still SLOW service long wait times.