Drain Away Rooter

Deepak Sawhney _{on Google}

Aug 27th, 2021

We are in the process of buying a property and needed to get a catch basin drain line inspected. Not only was Brandon on time, he was very informative about the functionality of the drain. Because of the inherent bend on the drain line, he was unable to pass a scope. However he took the time to inspect the bottom of the drain and walked around the property with me to show me the sewer line. Hs took genuine interest in our property. And on top of that, they only charged me half of the service call. Thanks a lot, Brandon. We will use your services if we ever have any plumbing issues in the future. Service: Sewer repair

Gabe Storm _{on Google}

Feb 6th, 2021

This was the worst experience I've had. Came to unglogg a sewer pipe. On time and nice guy. Insisted I pay $300 upfront....I was desperate and did it. The tools they brought destroyed my floor, removed my toilet, didn't have enough length on the tiny snake they brought. Said he would come back in the morning with the correct tools. Next morning no show. I called and the owner of the company told me it would be $1200 to come back with the larger snake. I didn't have that kind of money for a simple snaking and now my bathroom is destroyed and my toilet is off. He told me he would not be coming back unless I paid the full amount. I called another company who came right away....went through the vent pipe (like you are supposed to) with a camera and said there wasn't even a clog anymore. I had to replace my toilet on my own after they removed.....shearing off one of the mounting bolts. It was a very expensive mistake that I made with these guys. Service: Drain unblocking

Jennifer Gordon _{on Google}

Aug 11th, 2020

From the time I called to the time my problem was fixed, I had excellent customer service.
I was able to get a same-day appointment, which nobody else I had called was able to offer, at least not without after-hour fees. Additionally, Jake who came to fix the problem was wonderful! He was informative every step of the way, helped me to understand my options, and went above and beyond to explain the entire process. Finally, the cost for services was very reasonable at a fraction of the cost other companies would be charging.
I highly recommend them!

Justin Richard _{on Google}

Jun 20th, 2020

Matt was a great help in diagnosing and fixing my clogged rainwater drain pipes. Old plumbing can be a bit of a mystery, but he cracked the code and found an existing cleanout that I overlooked. He was communicative and helpful over the two hour service. The a-la-carte pricing was a little surprising, but I feel the billing worked out fairly given Matt's willingness to find the root problem and fix it. I don't have any reason to call another roto company.