Shell

Yesterday, I pulled into your station to fuel my car. It was about to run out of gas. Your attendant, Brandon, asked for my credit card. To my dismay, I left it at home and I didnt have enough gas to return home, fetch the card, and return. At this point, without hesitation, Brandon pulled $6.00 dollars out of his pocket and offered to pump that amount into my car. Such an act of kindness astounded me. I am now a Brandon fan. I went home, got my card, and returned. Brandon is a credit to himself and to your station. Sincerely, Russ Winge Fall River
Jan 3rd, 2022

Sep 6th, 2021

Somebody left their car in the gas tanks and shopped in the store while other people needed gas
May 25th, 2021

Mar 24th, 2021

**UPDATE Chris that just started pumping gas is amazing! Very fast, polite, and has no problem washing a windshield (even though I dont need it) its just good customer service. Good job Chris! Now my starts go up. The bigger guy who recently started pumping gas should not be working anywhere that requires customer service skills. He is very rude and impolite. All together most people working here are not courteous to their customers. You literally have to pump your own gas if you dont have 10-20 minutes to sit and wait. They dont include a windshield wash here at this Shell either. Its not their goal to help get customers on their way in a fast or polite manner. I wish the gentleman who pumped gas before would come back (older man with a beard, gave the pups treats, was fast, polite, washed windshields, and was always very nice. He knows what customer service skills are.
Sep 24th, 2021