Umpqua Community Health Center

Very disappointed... My sister has MS and was supposed to go in to see the doctor so she can get refills of her ms pain meds. She was having a very bad ms day and was weak and Fatigued. Turns out I couldn't get her in the car and she fell down. I had to cancel her appointment till jan. I asked for an emergency refill till that time and they never got back to me. Shes gonna be in so much ms pain because her pills run out tomorrow Fri. That's no way to treat a ms patient. She is in a scooter and not very mobil..Why make a person suffer in so much pain? They are suffering enough just with ms.
Oct 13th, 2020

Sep 6th, 2020

Jul 20th, 2020

Worst office I've been to. I didn't take my flipper in for the check up after an extraction. The appt was supposed to be to fit the flipper the right way and make sure I was healing ok. Wasn't even able to see the dentist to explain I didn't like the flipper and didn't want to use it. Receptionist wouldn't take no for an answer, seemed very irritated. I explained with my work schedule, that I need scheduled at least 3 weeks out, she was pushing for me to come in the next two days, and finally settled for an appt monday. I will not be showing up for that appt. Never dealt with someone so unprofessional.
May 22nd, 2020

May 3rd, 2020