Genoa Healthcare

Great pharmacy in a pinch! My medication has been on backorder for over a month at my regular pharmacy and I'm almost out of it. Usually, I'll wait but I'm leaving the country for a trip in a few days and will be gone for a month. LUCKILY, they had the medication in stock, but their hours didn't work with the time I have to get into work and when I get out of work which is 30min away from their location. When I called them about how they open while I'm at work and would be closed by the time I arrived after work, they added me last minute to a driver's scheduled drop offs and I received the medication by dinner time! I am so impressed with their speedy customer service and their genuine sympathy and understanding of my situation. I really appreciated the help of the pharmacist with my insurance and billing, as well as the driver, Cassie, who kept me informed with texted ETA updates and meeting me outside. Overall, very good first experience and I wouldn't mind using them again if my pharmacy is out of stock again next month.
Jan 24th, 2023

Medicine got lost in the mail. Only help they offered was a tracking number. I didn't have my medicine and started experiencing withdrawal symptoms. I only received help when I called CVS, my old pharmacy. I'm probably going to switch back to CVS.
May 27th, 2022

Jul 19th, 2020