Tops Roofing & Remodeling Co

Alan Jordano _{on Google}

Dec 14th, 2021

Tops Roofing and remodeling has been our "go to" company for roof and siding work since around 2005. The original job was the replacement of both the roof and siding replacement on our home. They also did extensive work on my parent's home and some work at my wife's parent's home since then. We originally selected Tops out of roughly 6 proposals because Tom was the only person who actually went onto the roof to do a thorough evaluation of what was needed (As well as you can without removing materials) and also was quick to explain why some things I was requesting should not be done. When requested multiple proposals were given using different types and quality of materials. The quality of their work has consistently been very good. His people have been professional, respectful, and courteous. They just finished replacing our garage roof after the recent high winds and everything was done well and the job site cleaned up. There was not a single stray nail or piece of debris to be found. It is very difficult to leave a job site THAT clean and I normally expect to find a few stray items.
Has there ever been a hiccup or two? Of course. Construction jobs on older structures rarely go perfectly without any issues. Items like vendors sending the wrong materials happen. A 65+ year old garage being a bit out of square happens. Changes or adjustments sometimes have to be made on the fly. But whenever those few issues have popped up ,Tops / Tom has been responsive, fair, and quick to work with us to resolve the problem and get the job done.
We remain extremely satisfied with Tops Roofing and Remodeling. We will use them again for our own needs and will continue to recommend them to others. I should add that I am employed in a service business, so I can truly appreciate a job well done and good service. Services: Storm/wind damage roof repair, Roof installation

Bigbud19 _{on Google}

Sep 10th, 2021

Same experience as past reviews not going to hash it all out again.... still dealing with problems from over a year ago and the cigarette butts all over the property was just plain disrespectful.

Linda Kightlinger _{on Google}

May 10th, 2021

Tops roofing & remodeling Co are very professional and very very fantastic at everything they do from the moment you call them to the complete clean up after the Job is done. The workers are trustworthy at completing a job.We had a roof installation by Tops roofing,and I've seen other jobs they do a amazing job,I highly recommend them and do to family and friends!! Thanks again guys for a job well done!! Service: Roof installation

Mrs. Griffith _{on Google}

Aug 15th, 2021

Tom Corey, President of the company, guaranteed the roofing job and that the gutters would not get icicles when we had them replaced September 2019. Prior to the repairs, we had no leakage issues with our roof or icicles on our gutters.
Since then, our roof is leaking. We have water damage on our bathroom ceiling that is worsening. We get dangerous icicles hanging from our gutters. We have been in contact with Tops for over 20 months regarding these issues. Once, they sent out a man, Ron, to look at the roof. He went up (took pictures he sent my husband) and did a quick fix with glue. We were then told by Tom to buy paint and paint the ceiling, which we did not do because that doesn't solve the problem. It just covers it up. Well, the ceiling damage is getting worse. The gutter issue was never resolved. And I have no doubt we have mold in our crawl space attic from the water damage. My husband has been reaching out to them to no avail. I called the office July 29th, 2021 and left a message. I sent a text with photos to Tom the same day. No response, again. We are fed up.
We spent nearly $20,000 for the new roof and gutters to end up with horrible results they refuse to fix properly. Not to mention, they started the job on a Thursday. Tarped the house Friday afternoon. Came back Monday. Finished Tuesday. FOUR days to do the job over the course of SIX days. They left cigarette butts, shingles, nails, wood pieces, and trash all over our yard. They damaged some of our siding. We spent all of Wednesday cleaning up after them. Absolutely the worst company we have ever dealt with.
The icicle and roof damage is on my husband's phone. When he is home from work, I will add those photos to this review, if I can. Services: Gutter installation, Loft ventilation, Roof installation

Dan DLTree _{on Google}

Jul 20th, 2021

I recently hired Tops Roofing & Remodeling to replace the roof on my mother's house in Erie, PA. She applied for financing which first required Tops to jump through a few hurdles to qualify as a contractor for that financing. Tom was thoroughly responsive to those requests for information from the lender and did so in a timely manner. During the roof installation, Tom stayed in contact with me by phone to provide daily progress updates and scope of work updates. Since I live out of town, the communication provided during this entire process was absolutely necessary for me to get this done. I needed a contractor who I could communicate with and trust that things were getting done the way we agreed to and thankfully that company is Tops Roofing and Remodel. We also appreciated the respect and professionalism of the crew and are happy with the finished product. Services: Loft ventilation, Roof installation, Roof repair