Chamber of Commerce

      ( 43 Reviews )

      Bank of America

      Bank of America

      Hours

      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      12
      6
      3
      6
      16
      Read Our 43 Reviews

      Chamber Rating

      Verified Member
      12
      6
      3
      6
      16
      › ‹
      • Pranathi Tupakula

        Extremely poor customer service for even high loyalty status members.
        Nov 17th, 2023

      • Jaylens Daddy

        One of the safest locations around. It's in a well-lit portion of University City on University of Pennsylvania's campus. I prefer to use this ATM location at night
        Mar 21st, 2023

      • Perry Johnson

        Good
        Nov 4th, 2022

      • Steven Scurry


        Aug 21st, 2022

      • dr troy turner

        Live whatever lifestyle you want but when Manager ? Mr John gets contemptuous with a customer because his present answers are deemed inadequate his prissiness is neither cute nor professional. ISpecificifically which one is on top would render the answers of account or routing from most human beings, but Mr. John is so in his own head with being feminine that he just kept repeating routing on top checking on bottom with the cadence of a preppy rapper. No Thanks. Don't be fooled when he turns on the sugary pleasantries for the next customer as if playing reindeer games. And when you call to get the names of the two tellers working this morning, he bangs the phone as if the bank is his personal alternative club. I'll be calling Corporate. I know his more nice coworker has to affirm that he was marvelous, but talk to him for 5 minutes and you will see the kitty cattiness come out. 3 star average out of 5 says this is a bank problem not a me problem.
        Mar 27th, 2024

      Read Our 43 Reviews

      About
      Bank of America

      Bank of America financial center is located at 3925 Walnut St STE 131 Philadelphia, PA 19104. Our branch conveniently offers walk-up ATM services.

      Contact Info

      •   (215) 386-1781
      •   (215) 222-6627
      •   Website

      Products

      • Savings Accounts
      • Auto Loans
      • Home Mortgage
      • Home Equity Lines of Credit
      • Online Investing
      • Business Checking Accounts
      • Business Credit Cards
      • Checking Accounts
      • Credit Cards
      • Online Banking
      • Mobile Banking

      ATM Services

      • Walk-up ATM
      • Cardless ATM
      • ATM accepts deposits and credit card payments
      • ATM located inside

      Financial Center Services

      • Glass barrier at Customer Service desk
      • Accepts appointments
      • Financial Solutions Advisor
      • Commercial Deposits Accepted
      • Night Deposit Accepted
      • Change Orders
      • Cash Non Customer Checks
      • ATM Services Available

      ATM Languages

      • English
      • Spanish
      • Chinese
      • Korean
      • French
      • Russian
      • Portuguese

      Hours

      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM

      Related Categories

      Ratings and Reviews
      Bank of America

      Overall Rating

      Overall Rating
      ( 43 Reviews )
      12
      6
      3
      6
      16
      Write a Review

      Pranathi Tupakula on Google

      image Extremely poor customer service for even high loyalty status members.

      Business Response on Google Nov 11th, 2023
      Hi, Pranathi. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, Zip code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^amanda

      Jaylens Daddy on Google

      image One of the safest locations around. It's in a well-lit portion of University City on University of Pennsylvania's campus. I prefer to use this ATM location at night

      Business Response on Google May 30th, 2022
      Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^kiara

      Perry Johnson on Google

      image Good

      Business Response on Google Nov 14th, 2022
      Hi Perry. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^susan

      Steven Scurry on Google

      image

      dr troy turner on Google

      image Live whatever lifestyle you want but when Manager ? Mr John gets contemptuous with a customer because his present answers are deemed inadequate his prissiness is neither cute nor professional. ISpecificifically which one is on top would render the answers of account or routing from most human beings, but Mr. John is so in his own head with being feminine that he just kept repeating routing on top checking on bottom with the cadence of a preppy rapper. No Thanks. Don't be fooled when he turns on the sugary pleasantries for the next customer as if playing reindeer games. And when you call to get the names of the two tellers working this morning, he bangs the phone as if the bank is his personal alternative club. I'll be calling Corporate. I know his more nice coworker has to affirm that he was marvelous, but talk to him for 5 minutes and you will see the kitty cattiness come out. 3 star average out of 5 says this is a bank problem not a me problem.

      Business Response on Google Mar 30th, 2024
      It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Kiara
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      Overall Rating

      Overall Rating
      ( 43 Reviews )
      12
      6
      3
      6
      16

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