Masano Auto Park

Apr 4th, 2024

My service advisor Chris McGonigal did a fantastic job getting my vehicle serviced on time and recommended appropriate parts replacement so that I will save money in the long run. And their friendly shuttle service drivers got me back and forth from my office and kept my dry in the midst of a heavy rainstorm.
Apr 3rd, 2024

Mel Etienne is a true professional. He went above and beyond to assist me. I'm not one to write reviews but had to because of the great experience. Thanks Mel!
Mar 28th, 2024

We had a wonderful experience at Masanos. The dealership is decorated in a super unique way which makes for a much more fun and enjoyable experience than your typical sterile dealership setting. Our salesman Nick did a great job, he made sure we had all of the information every step of the way and that we were comfortable with every part of the process before moving to the next thing. He was extremely friendly, personable, and you could tell he really cared about helping us come up with a deal that worked for us. Sean was also very friendly, personable, and knowledgeable. He got us a very fair approval option, and walked us through the financing process, making sure we understood all of our options, before finalizing on terms. We loved that during periods of time where you would normally just need to sit in a generic office while numbers are being prepared, or paperwork is being pulled together, that you could walk around the dealership and enjoy the eclectic, one of a kind decor. Theyve cultivated a casual and comfortable environment where you feel no pressure, which really made the entire car buying process, which is always somewhat long and arduous, much more pleasant. There really isnt a single thing I could critique to improve the experience we had. Id highly recommend this dealership to anyone!
Apr 5th, 2024

Nick, Shawn, Gio and the rest of the team at Masano were FANTASTIC! Everyone was amazing at getting my husband into the Durango he had his heart set on. I was impressed with every aspect of our encounter. The photography on the website was top notch! Nick had the car waiting inside for my husband to look over, out of the rain. We were on a tight time constraint because we needed to get our oldest back to college. Shawn wanted to get us the best interest rate possible, not just close the deal and call it a day. We were content to just settle at that rate, but he knew he could do better for us. He said there was no hurry to get it done today. Go ahead, take the kid back to school, he'd call us with final numbers and we could just come back the next day and finalize the sale. He did get us a better rate! We couldn't be happier! Also, the decor inside was fun and eclectic. If you have yo bring your kids, they will definitely be entertained and have stuff to do. It wasn't stale and boring in the slightest. I highly recommend!
Mar 31st, 2024