Verizon

Dawn Perry _{on Google}

Mar 7th, 2024

Worst customer service. Went in just to schedule an appt to have a technician come to my home after trying on the phone first for over an hour. Thought it would just be easier to go to a store to make an appt. Walk in and there were 3 customers already waiting and no employees in sight. After a few minutes an employee came out of the back and said they would get us checked in in a minute. He walk out the door and I saw him walking around in the parking lot. Two customers left and I asked the other one if they had seen any employees other than the one who left. They said there were 4 employees and they were all in the back. I decided to give them 5 minutes. One employee came out and grabbed his phone and went back in to back room. Of course I left too. Looks like it is time to get rid of FIOS.

Levi Bullseye Hammond _{on Google}

Jan 31st, 2024

Darren is awesome! He got me all set up and taken care of and in a very timely matter! Thank You!

Lisa Sussman _{on Google}

Jan 30th, 2024

In Google vs Verizon, Verizon won - and this was due to the terrific customer service from Kara. I have been dealing with hardware issues with my Google phone and I could not penetrate the Google bot so-called customer service. It took ten minutes for Kara to identify my problem and offer a solution. Plus, the in-store experience was seemless and felt completely safe. Thank you Kara and Verizon.

Paula F _{on Google}

Jan 24th, 2024

Helped quickly & correctly!!

Kj Allard _{on Google}

Dec 7th, 2023

Went in Thursday November 30th with my iPhone that I can only described as being possessed. Siri was talking like she was a layer In an ad for a used car dealer and I could not use my touchscreen. Was greeted at the door by Jesse and another gentleman and they were able to get me back into my phone extremely fast. Awesome guys all around thanks again Jesse!