Jimmy Boling - State Farm Insurance Agent

I'll preface this by saying that I've made multiple attempts to resolve this with Jimmy Boling's office. I don't think I've ever made a post like this, but I was told that "there is no recourse" and that "Jimmy is on vacation for quite some time". I asked to speak to corporate or the regional office and was told that the decision had already been made. I asked to have my current bill paused until I could speak to Jimmy when he gets back and was told that if I don't pay the full amount due in the mean time I could have my insurance cancelled. The short version: Since January 2024, my insurance has gone from $79.51 per month to $193.80 per month. I have had zero collisions, tickets, or other issues since 2021. In fact, during that time, I also trusted them with my homeowners insurance and joined their "safe driving monitor" discount program. The long version: In February my premium went up to $112 per month with no explanation. I called the office and spoke to Tracy (very professional). I learned that this increase was from my multicar discount being lost as well as some sort of "rate hike across the board" (I know other State Farm customers whose bills didnt go up...). I didn't like this but I was prepared to absorb that increase just to avoid the hassle of shopping for insurance. However, my March bill just came and my premium is now $193.80 per month.. more than double my initial monthly cost. I called the office and was ultimately told that it was due to a crash in 2021 (I hit a deer that jumped into the road). This incident was resulted in a claim (bumper and radiator) and my rates never went up from it until now. I was never cited or found at fault. Just a simple deer jumping onto the road. I was told that the office "just noticed that I was still getting the safe driver discount". It should be noted that by their own admission, their "safe driver discount" recycles every 3 years anyways. I was also told that I "came out on top" by getting a discount when I shouldn't have been.....but in reality I wouldn't have lost the discount for a no fault accident anyways. Regardless, I'm not sure that paying an extra $114 per month counts as winning in anyones book. I can think of no better way to lose a customer than to double a monthly bill without explanation and basically tell them to deal with it. Losing my business might not matter but maybe a few people reading this review will steer clear and save themselves similar problems. Basically this isn't the State Farm we grew up with.. Steer clear.
Mar 18th, 2024

Thank you Chase for all your assistance with the purchase of our newest car insurance coverage, doing it by phone and email saving us time plus we had peace of mind knowing we had coverage when we drove off lot. You are always so helpful with all our payments by phone and making sure we have receipts right away!!!
Feb 16th, 2024

I have been with the Boling office and State Farm for over 50 years. They have always been excellent to work with during my time. I would highly recommend their company, office and professional, responsive staff. In resolving a recent issue, Chase was extremely helpful in providing information and guidance.
Feb 10th, 2024

Jimmy Boling State Farm has an amazing staff. They handle our business, car, homes, and umbrella insurance. They are creative and responsive to our changing needs
Jan 10th, 2024

Tracie at Jimmy's office is amazing! She handles all of my insurance matters with courtesy and promptness.
Jan 10th, 2024