DHL Express Service Point Austin

Very terrible service, they did not even put the waiting window on my delivery, I would not like to return to this company
Mar 13th, 2024

Feb 19th, 2024

The package I sent was opened by DHL and items were stolen from it, not just one item but 12! How do I know it was DHL? The package had DHL REPACK tape all over it. At first, they tried blaming the customs in Germany for confiscating the items! DHL customer service promised they would investigate it and look at the tapes from the Austin location. They also promised to update me daily! Four days later when I call them, they still have no information for me! Why? Because the Austin location has not replied to their MESSAGES! It's been 4 days!!! SOMEONE FROM THIS LOCATION STEALS FROM CUSTOMERS BUT DHL DOESN'T CARE! The best part was the customer service agent saying to me We are not in the business of stealing peoples things ??? I guess they are!
Feb 15th, 2024

The worst company to send packages to
Jan 17th, 2024

I just watched one of their drivers yelling and swerve around a residents car as they were passing by. The truck was easily going 40-50mph as he revved the engine and peeled out. Extremely unsafe and unprofessional. I would look for another service
Jan 12th, 2024