Dallas Metro AC & Heating Services

I called with an emergency situation at 5:15p on a Sunday. A tech was at my house within an hour and a half and fixing the issue. The repair price was very reasonable, and my AC is back up and running. Absolutely will use this company going forward based on this experience. They’re responsive, reasonably priced, and provide great work.
Nov 27th, 2021

Update: Finally found someone to correct the problem. The issue was the configuration used to install this Trane unit requires a downflow kit. This is according to Trane tech support. So now I have ceiling damage I have to pay to fix because this company did an incorrect/incomplete install. Do NOT have this company install a new unit for you. The owner is really nice, However, I have had issue after issue with the Trane unit they installed a little over two years ago. They gave up on the last problem and refused to help any further. I have been dealing with a leaking unit since May that no one can figure out what the problem is. Service: A/C Installation
Oct 8th, 2021

Poor diagnostic service to start with. A simple capacitor replacement resolved my AC issue but the technician suggested me to replace the whole compressor unit. Glad i took second opinion and prevented a big hole in my pocket.
Sep 9th, 2021

Had David and his company install new HVAC unit, when done, they left a wire just hanging from the house to the unit which is very irresponsible if you ask me. Unfortunately I had fully paid before noticing it. Now his team won’t come secure it even after being told twice that they would. The 3rd time I asked, I got no response so I called and he said… you know we installed that wire for free (at no point had he told me that) and next he said it would be $200-$300 for us to come out there and secure it (at no point had he told me that). He asks me, do you know anyone that can do it for you, really??? I need to find someone to finish your work? Our conversation ended with me saying just forget and him saying OK. Take ownership of you work! Finish what you start! Service: Install AC
Sep 4th, 2021

I tried Metro AC for the first time a few years ago because of a recommendation from a friend and co-worker. I am sure glad I took his advice. This is a family owned business between David and his father, Anibal. They always have come within a reasonable amount of time when I have called and have diagnosed my issues and got my system up and running in short order. In addition to this, they have always treated my fairly and are very customer friendly. Prices are fair and they really do care about their customers. It is without hesitation that I recommend these guys to anyone needing help with their AC. Service: Repair AC
Jul 22nd, 2021