Brook Mays/H&H Music

Frank Mellone really helped me find the right Yamaha C5 grand piano. I used to shop at the Prestonwood Mall location until it (and the mall) closed. I might be in the market for another Yamaha grand and will visit Brook Mays when I'm ready to purchase. Thanks, Brook Mays. Btw, do you still sell electronic keyboards, i.e., Yamaha synthesizers?
Nov 23rd, 2021

Aug 23rd, 2021

I rented my son's Trombone from Brook Mays for 2 years and put a deposit down at the beginning of the rental, which I was told I would get back when I turned the rental in. When I turned the rental in (at a sister location in Houston), the paperwork was not done to issue my refund, causing a delay, but the manager at that location rectified the situation and sent in the refund request 10 days after the rental return. It has now been 2 additional weeks since the refund request was sent in and I still haven't been sent a refund. When I called Friday, I was told the accountant would be in today (Monday) and that's when the check could possibly be mailed. When I called back today to check the status, I was told it would be at least another week before the check is even mailed because the accountant didn't do it today and she only works in office once a week and she is the only person that can issue the check. At that time, it will be over a full month since I returned the instrument. Considering my debit card was on automatic payments for the duration of the rental, this entire process is archaic and should have been avoided with an automatic refund to my card. I am beyond annoyed and disappointed that this company has no care to refund my deposit in a timely manner.
Jul 9th, 2021

Great store with quality service, esp. Greg R. who is very knowledgeable with the musical instruments, and very gracious ... We bring our instruments here every summer for re-tuning, cleaning, etc. - it is a blessing to have a good store like this in DFW with professionals like Greg and his very friendly colleagues for musical instrument owners.
Jun 13th, 2021

Mar 29th, 2021