We appreciate the wonderful Christmas gathering for residents with wine, champagne and tasty charcuterie boards. The room was decorated lovely holiday and Scott Willis on the piano added an extra charm to the evening event! Thank you Lianna, Hilda and Annastauzia for your planning and preparation for last night. Al&Nancy Jan 7th, 2024
Cordell1 Land
Great Location. Excellent service. Friendly staff. Dec 21st, 2023
Lauren Barsch
Unfortunately after 3 years of living at the Rienzi, I am leaving on a terrible note. Sadly the new management has made changes in the past 6 months that have ultimately lead to the deterioration of the building. While I do enjoy the concierge staff and Hilda, the new manager does not address resident concerns or complaints. In my time here, 2 Cars and countless locked bikes have been stolen out of our locked garages in the middle of the night. Multiple residents complain about the appearance and conditions of the exterior and interior building, lawn and landscaping, the parking garages flood from the roof every time it rains, trash is not taken out timely, and there are consistent issues with the dog park. I tried to get out of my lease for the above reasons and they would not agree to it. While the inside of my apartment does have very nice finishes, is quiet, and large, the Rienzi comes with a luxury price tag that simply doesnt stack up to the competition or other offerings in the area. I would not recommend living here Dec 23rd, 2023
Bob Hunter
We have lived at Rienzi for five plus years and have an excellent experience with the staff. Theyre very responsive to any and all of your needs. The apartment complex is located in a premium location and fosters a serene environment. Update.....After two years incident free, my bike was stolen on the Rienzi supplied bike rack in the "secure" basement parking lot. I moved here from Chicago and had an industrial strength lock and 1/2" steel cable to secure my bike to the rack. I was offered a "sorry" from management. If you decide to live here, I would rethink storing any valuables or bikes on premises. Since this post, I had another bike stolen from my storage cage and another sincere"sorry" from the staff. Update 12/23...I have changed my rating based on the consistent fantastic service of Hilda Ramos, LeAnna and the entire Concierge staff. I'm still a bit jaded by the bike situation but it's a great building, location and services. Sometimes, things just happen... Dec 1st, 2023
Tina Howell
I moved into Rienzi at Turtle Creek over 3 months ago and I love it!! The building is stately from the outside and is well decorated on the inside. Hilda leased me my apartment and she is professional, helpful, and wonderful. I love that they have a Concierge 24/7, doorman, and valet in afternoon and evenings. The building is secure with gated garage parking and key fob access to use the elevators. The coffee machine in the Resident Lounge is really good and will save you trips to Starbucks. I love that after 5:00 pm everyday they will leave all of your delivered packages outside your door. I like that they have a dog park on site which I utilize a few times a day. The area is beautiful and has lots of trees around if you want to walk around the surrounding neighborhood. The location is great and you are by some of the top restaurants in Dallas. Nov 16th, 2023
RexPress, Inc. is located at 3500 Fairmount St in Dallas, Texas 75219. RexPress, Inc. can be contacted via phone at (214) 232-5773 for pricing, hours and directions.
We appreciate the wonderful Christmas gathering for residents with wine, champagne and tasty charcuterie boards. The room was decorated lovely holiday and Scott Willis on the piano added an extra charm to the evening event! Thank you Lianna, Hilda and Annastauzia for your planning and preparation for last night. Al&Nancy
Business Response on GoogleDec 15th, 2023
Good day NR Loehr, thank you for your 5-star review! We are delighted to know you enjoyed the Holiday event. It is our pleasure to plan the events for our residents. Should you need anything, please let us know as we are happy to always assist. Thank you and have a lovely day! - Rienzi at Turtle Creek
Cordell1 Land on Google
Great Location. Excellent service. Friendly staff.
Business Response on GoogleDec 20th, 2023
Good day Cordell! Thank you for your 5-star review! We are happy to hear you love the many perks of Rienzi. Thank you for your feedback and let us know if you need anything. Have a great day! - Rienzi at Turtle Creek
Lauren Barsch on Google
Unfortunately after 3 years of living at the Rienzi, I am leaving on a terrible note. Sadly the new management has made changes in the past 6 months that have ultimately lead to the deterioration of the building. While I do enjoy the concierge staff and Hilda, the new manager does not address resident concerns or complaints. In my time here, 2 Cars and countless locked bikes have been stolen out of our locked garages in the middle of the night. Multiple residents complain about the appearance and conditions of the exterior and interior building, lawn and landscaping, the parking garages flood from the roof every time it rains, trash is not taken out timely, and there are consistent issues with the dog park. I tried to get out of my lease for the above reasons and they would not agree to it. While the inside of my apartment does have very nice finishes, is quiet, and large, the Rienzi comes with a luxury price tag that simply doesnt stack up to the competition or other offerings in the area. I would not recommend living here
Business Response on GoogleJan 27th, 2024
Good day Lauren, thank you for your feedback. We are disheartened to hear of your experience. Please, feel free to contact the leasing office as we are happy to assist you and address your concerns. Thank you and Happy New Year! - Rienzi at Turtle Creek
Bob Hunter on Google
We have lived at Rienzi for five plus years and have an excellent experience with the staff. Theyre very responsive to any and all of your needs. The apartment complex is located in a premium location and fosters a serene environment. Update.....After two years incident free, my bike was stolen on the Rienzi supplied bike rack in the "secure" basement parking lot. I moved here from Chicago and had an industrial strength lock and 1/2" steel cable to secure my bike to the rack. I was offered a "sorry" from management. If you decide to live here, I would rethink storing any valuables or bikes on premises. Since this post, I had another bike stolen from my storage cage and another sincere"sorry" from the staff. Update 12/23...I have changed my rating based on the consistent fantastic service of Hilda Ramos, LeAnna and the entire Concierge staff. I'm still a bit jaded by the bike situation but it's a great building, location and services. Sometimes, things just happen...
Business Response on GoogleNov 23rd, 2023
Good day Bob, thank you for your story and 5-star review! We are happy to hear you're experiencing outstanding services from Rienzi. Let us know if you need anything. Have a lovely day and we'll see you soon! - Rienzi at Turtle Creek
Tina Howell on Google
I moved into Rienzi at Turtle Creek over 3 months ago and I love it!! The building is stately from the outside and is well decorated on the inside. Hilda leased me my apartment and she is professional, helpful, and wonderful. I love that they have a Concierge 24/7, doorman, and valet in afternoon and evenings. The building is secure with gated garage parking and key fob access to use the elevators. The coffee machine in the Resident Lounge is really good and will save you trips to Starbucks. I love that after 5:00 pm everyday they will leave all of your delivered packages outside your door. I like that they have a dog park on site which I utilize a few times a day. The area is beautiful and has lots of trees around if you want to walk around the surrounding neighborhood. The location is great and you are by some of the top restaurants in Dallas.
Business Response on GoogleDec 12th, 2023
Good day Tina, thank you for your 5-star review! We are pleased to hear you're receiving such exceptional services here at Rienzi at Turtle Creek. Please, let us know if you need anything. Thank you and have a lovely day! - Rienzi at Turtle Creek