First National Bank Texas

This place is Horrible! The staff members are unprofessional and inattentive. Multiple staff members up front and none acknowledge the long line of customers waiting to be helped.
Jun 19th, 2023

Bank is evil.. wouldnt open a account for me and said the bank ending a banking relationship with me unknown reasons I havent did anything wrong I I close my last account with them a year ago with a zero balance never been late or had any overdrafts. The bank wouldnt tell me why .. I called customer service and they had no idea and no history of me banking with them before ..wont be coming back to this location . The location is too ghetto
Jan 28th, 2023

Oct 13th, 2022

(Translated by Google) 4 people in the facility and only one window open What is happening with this Bank and its service its staff are already abusing our time and our patience my wait was 25 minutes in line and we were only 2 customers more attention please or we will have to go to another bank. (Original) 4 personas en la instalasion y solo una ventanilla habierta que esta pasando con este Banco y su servicio su personal ya estan abusando de nuestro tiempo y nuestra paciencia mi espera fue de 25 minutos en linea y solo estabamos 2 clientes mas atencion por favor o nos tendremos que ir a otro banco .
Jul 12th, 2022

Three times my sons account has had fraudulent activities once through Zelle and he do not have a Zelle account set up over $1,500.00 was taken out of his account and no one from Fraud caught the suspicions activity he was checking his balance he contacted the bank they gave him a hard time. While he was on the phone with the bank to have a new card mailed out someone took money from his account with the new card number so the bank change the card number again and remove access to online banking and will not allow my son online access. Then the bank put the money back and came back and took $350.00 stating they put to much back which is not true he still have not received that money. Then a 2nd time through ZELLE money was fraudulent stolen no access to online and no notification from the Fraud department still have not received all his money back. Now a 3rd fraudulent charges through cash app over 200 cash app withdrawals on the same day and no notification from the Fraud department and was told they do not have a lobby area where he can come and speak with someone and they have charged all these overdraft fees..This bank do not care about their customers.
May 1st, 2022