Cold Stone Creamery
-
7017 N 10th St
, Ste H
McAllen, Texas 78504 - (956) 992-9101
- Website
Hours
Chamber Rating
-
Michael D Pietrzak
Oh man this hit the spot, expensive and the 2 guys behind the counter could practice their customer service and building rapport, it'll make their day better, but it was good and the scene was nice , although they could have offered samples
Jul 28th, 2022 -
albert ortiz
Jul 14th, 2022 -
Chuck Garcia
This place is pretty good. Ice cream was really good. I think better then a blizzard from DQ.
Jul 12th, 2022 -
Adrin Tovar
Douchebags don't share the parking
Jul 4th, 2022 -
Valerie Gonzalez
Three employees stood talking with each other while my partner and I stood in front of the empty ice cream trays. A sign was taped to the glass partition that said they only had three flavors, but two were already scratched out. A customer can understand technical difficulties, as we did, but theres no excuse to be rude and not even acknowledge the people standing in front of you. A woman walked in after us and was shown the same lack of respect. We went next door where the doors were open and people were inside, but the employees looked at us, said they were sorry but they were closed. It was a small gesture, but it showed the level of customer service and, honestly, just plain common courtesy. Well likely go back to that one, but we dont feel encouraged to come back to Cold Stone at this location. Zero stars for customer service here.
Jul 25th, 2022
Questions & Answers
Q What is the phone number for Cold Stone Creamery?
A The phone number for Cold Stone Creamery is: (956) 992-9101.
Q Where is Cold Stone Creamery located?
A Cold Stone Creamery is located at 7017 N 10th St, Ste H, McAllen, Texas 78504
Q What is the internet address for Cold Stone Creamery?
A The website (URL) for Cold Stone Creamery is: https://www.coldstonecreamery.com/stores/21231?utm_source=extnet&utm_medium=Yext
Q What days are Cold Stone Creamery open?
A Cold Stone Creamery is open:
Tuesday: 11:00 AM - 10:00 PM
Wednesday: 11:00 AM - 10:00 PM
Thursday: 11:00 AM - 10:00 PM
Friday: 11:00 AM - 11:00 PM
Saturday: 11:00 AM - 11:00 PM
Sunday: 11:00 AM - 10:00 PM
Monday: 11:00 AM - 10:00 PM
Q How is Cold Stone Creamery rated?
A Cold Stone Creamery has a 4.4 Star Rating from 279 reviewers.
Hours
Ratings and Reviews
Cold Stone Creamery
Overall Rating
Overall Rating
( 279 Reviews )Michael D Pietrzak on Google
Oh man this hit the spot, expensive and the 2 guys behind the counter could practice their customer service and building rapport, it'll make their day better, but it was good and the scene was nice , although they could have offered samples
albert ortiz on Google
Chuck Garcia on Google
This place is pretty good. Ice cream was really good. I think better then a blizzard from DQ.
Adrin Tovar on Google
Douchebags don't share the parking
Valerie Gonzalez on Google
Three employees stood talking with each other while my partner and I stood in front of the empty ice cream trays. A sign was taped to the glass partition that said they only had three flavors, but two were already scratched out.
A customer can understand technical difficulties, as we did, but theres no excuse to be rude and not even acknowledge the people standing in front of you.
A woman walked in after us and was shown the same lack of respect.
We went next door where the doors were open and people were inside, but the employees looked at us, said they were sorry but they were closed. It was a small gesture, but it showed the level of customer service and, honestly, just plain common courtesy. Well likely go back to that one, but we dont feel encouraged to come back to Cold Stone at this location.
Zero stars for customer service here.
Overall Rating
Overall Rating
( 279 Reviews )Write a Review
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