ROSEMONT AT HEATHER BEND

I do not recommend these apartments to anyone, poorly managed, I had a water leak in the water heater, it took maintenance 5-6 months to come fix it and in that 5-6 months the bottom had molded and chunks falling off the wood. They left rust water all over the floor and to clean the mold all they did was spray paint over it. In January I made a payment of $403 for rent because it said I had a seasonal discount for $500, 2 months later they tell me I owe $500 because someone else payed my rent and after making an agreement with the manager Greg Ramirez that I will split the payment for 2 months meaning I pay half one month and the other the next month. He puts a paper in my door saying I need to be out in 3 days.
Jan 9th, 2020

Absolutely terrible. Do yourself a big favor, and don't apply here. I lived here from 2016-2017. These pictures are just a small piece of how damaged the apartment was. There was deadly mold under the sinks, water damage on the walls, roaches of EVERY SIZE, and sketchy neighbors. Some random guy tried entering my apartment while I was home mumbling that he was maintenance. Not at night you aren't! I get that it's cheap, and based on income, but you can find something better.TRUST ME. Maria and LaToya were the worst manager and clerk ever.
Jan 7th, 2020

We've moved out more than a month ago following all rules. Left our apartment in a very clean state and the apartment manager assistant assured us we would receive our deposit back. The lease states they have 30 days to give back your deposit. It has been longer than that and they have not refunded my deposit. I have been in the office and the manager says he is too busy to talk to me. I email them and their only response is that you for your patience. I try calling the phone, but they never answer or return my phone calls. Do not move here. They will rip you off. They also do not complete requests in a timely manner. We had a few maintenance emergencies like broken ac in the summer that took them 4 days to go out and fix even with written and verbal communication.
Dec 31st, 2019

Do. Not. Move . Here! Office staff constantly changing Maintenance refuses to come out. Window seals molding. Ceilings leaking. Trash all over complex. Cops FOREVER in parking lot. My kids and I have almost been hit numerous times. This place deserves negative 3 stars. #mistakesweremade
Dec 19th, 2019

Nov 22nd, 2019