Bank of America

Bank of America

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
N/A
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
16
5
2
3
39
Read Our 65 Reviews

Chamber Rating

Verified Member
16
5
2
3
39
  • Gerardo Yero Rocio

    Very good
    Nov 21st, 2023

  • Queen Caesar

    This was the worst experience I have ever had coming from out of town. The tall lady was rude and was no help at all she looked at me like I was a scammer and treated me as such I left and came back and she looked surprised because she thought the task she sent me was impossible she didn't even put my money in the envelope just handed it to me with the two envelopes. Very dismissive when asked what should or could I do to fix the issue at that moment. My first and last time going to that bank would not recommend it to anyone at all.
    Nov 9th, 2023

  • Juan Gonzalez

    Was just here and the lady in front was really rude and had an attitude
    Jun 16th, 2023

  • Jon Nangharhary

    Most of the time there is a line either the employees are working too slow or they are short of employees, second needed to do a simple notary went in the first time the person who was supposed to do notary was not in or she was gone for the day, I went in the second time she says I have to make an appointment for a notary because she is full with the clients and it has to be done 2 days latter I was surprised.
    May 30th, 2023

  • Dam Ducttape

    Front line staff, about half the time it seems, won't complete my transaction till i hear their pitch about some new service, card, etc. ... "Officed" employees seem to be given the most training in sales itself (only), without having any knowledge of what they're selling ....on 1 occasion I asked a basic bank question: what's the maximum interest I can earn before it gets reported INT-1099? Just a blank stare, they didn't know
    May 17th, 2023

Read Our 65 Reviews

About
Bank of America

Bank of America financial center is located at 3500 San Pedro Ave San Antonio, TX 78212. Our branch conveniently offers drive-thru ATM services.

Contact Info

  •   (210) 828-7988
  •   (210) 804-4166
  •   Website

Products

  • Savings Accounts
  • Auto Loans
  • Home Mortgage
  • Home Equity Lines of Credit
  • Online Investing
  • Business Checking Accounts
  • Business Credit Cards
  • Checking Accounts
  • Credit Cards
  • Online Banking
  • Mobile Banking

ATM Services

  • Drive-thru ATM
  • Walk-up ATM
  • Cardless ATM
  • ATM accepts deposits and credit card payments

Financial Center Services

  • Glass barrier at Customer Service desk
  • Accepts appointments
  • Notary
  • Commercial Deposits Accepted
  • Night Deposit Accepted
  • Cash Non Customer Checks
  • ATM Services Available

ATM Languages

  • English
  • Spanish
  • Chinese
  • Korean
  • French
  • Russian
  • Portuguese

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
N/A
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Ratings and Reviews
Bank of America

Overall Rating

Overall Rating
( 65 Reviews )
16
5
2
3
39
Write a Review

Gerardo Yero Rocio on Google

image Very good

Business Response on Google Nov 12th, 2023
Hi Gerardo! Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. Have a great day! ^david

Queen Caesar on Google

image This was the worst experience I have ever had coming from out of town. The tall lady was rude and was no help at all she looked at me like I was a scammer and treated me as such I left and came back and she looked surprised because she thought the task she sent me was impossible she didn't even put my money in the envelope just handed it to me with the two envelopes. Very dismissive when asked what should or could I do to fix the issue at that moment. My first and last time going to that bank would not recommend it to anyone at all.

Business Response on Google Nov 21st, 2023
Hi. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

Juan Gonzalez on Google

image Was just here and the lady in front was really rude and had an attitude

Business Response on Google Jul 2nd, 2023
Hello, Juan. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jahel

Jon Nangharhary on Google

image Most of the time there is a line either the employees are working too slow or they are short of employees, second needed to do a simple notary went in the first time the person who was supposed to do notary was not in or she was gone for the day, I went in the second time she says I have to make an appointment for a notary because she is full with the clients and it has to be done 2 days latter I was surprised.

Business Response on Google May 27th, 2023
It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.^cathy

Dam Ducttape on Google

image Front line staff, about half the time it seems, won't complete my transaction till i hear their pitch about some new service, card, etc. ... "Officed" employees seem to be given the most training in sales itself (only), without having any knowledge of what they're selling ....on 1 occasion I asked a basic bank question: what's the maximum interest I can earn before it gets reported INT-1099? Just a blank stare, they didn't know

Business Response on Google May 16th, 2023
Hello. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^priscilla

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Overall Rating

Overall Rating
( 65 Reviews )
16
5
2
3
39

Write a Review

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