Hours
Chamber Rating
-
Gerardo Yero Rocio
Very good
Nov 21st, 2023 -
Queen Caesar
This was the worst experience I have ever had coming from out of town. The tall lady was rude and was no help at all she looked at me like I was a scammer and treated me as such I left and came back and she looked surprised because she thought the task she sent me was impossible she didn't even put my money in the envelope just handed it to me with the two envelopes. Very dismissive when asked what should or could I do to fix the issue at that moment. My first and last time going to that bank would not recommend it to anyone at all.
Nov 9th, 2023 -
Juan Gonzalez
Was just here and the lady in front was really rude and had an attitude
Jun 16th, 2023 -
Jon Nangharhary
Most of the time there is a line either the employees are working too slow or they are short of employees, second needed to do a simple notary went in the first time the person who was supposed to do notary was not in or she was gone for the day, I went in the second time she says I have to make an appointment for a notary because she is full with the clients and it has to be done 2 days latter I was surprised.
May 30th, 2023 -
Dam Ducttape
Front line staff, about half the time it seems, won't complete my transaction till i hear their pitch about some new service, card, etc. ... "Officed" employees seem to be given the most training in sales itself (only), without having any knowledge of what they're selling ....on 1 occasion I asked a basic bank question: what's the maximum interest I can earn before it gets reported INT-1099? Just a blank stare, they didn't know
May 17th, 2023
Contact Info
- (210) 828-7988
- (210) 804-4166
- Website
Products
- Savings Accounts
- Auto Loans
- Home Mortgage
- Home Equity Lines of Credit
- Online Investing
- Business Checking Accounts
- Business Credit Cards
- Checking Accounts
- Credit Cards
- Online Banking
- Mobile Banking
ATM Services
- Drive-thru ATM
- Walk-up ATM
- Cardless ATM
- ATM accepts deposits and credit card payments
Financial Center Services
- Glass barrier at Customer Service desk
- Accepts appointments
- Notary
- Commercial Deposits Accepted
- Night Deposit Accepted
- Cash Non Customer Checks
- ATM Services Available
ATM Languages
- English
- Spanish
- Chinese
- Korean
- French
- Russian
- Portuguese
Hours
Related Categories
Ratings and Reviews
Bank of America
Overall Rating
Overall Rating
( 65 Reviews )Gerardo Yero Rocio on Google
Very good
Queen Caesar on Google
This was the worst experience I have ever had coming from out of town. The tall lady was rude and was no help at all she looked at me like I was a scammer and treated me as such I left and came back and she looked surprised because she thought the task she sent me was impossible she didn't even put my money in the envelope just handed it to me with the two envelopes. Very dismissive when asked what should or could I do to fix the issue at that moment. My first and last time going to that bank would not recommend it to anyone at all.
Juan Gonzalez on Google
Was just here and the lady in front was really rude and had an attitude
Jon Nangharhary on Google
Most of the time there is a line either the employees are working too slow or they are short of employees, second needed to do a simple notary went in the first time the person who was supposed to do notary was not in or she was gone for the day, I went in the second time she says I have to make an appointment for a notary because she is full with the clients and it has to be done 2 days latter I was surprised.
Dam Ducttape on Google
Front line staff, about half the time it seems, won't complete my transaction till i hear their pitch about some new service, card, etc. ... "Officed" employees seem to be given the most training in sales itself (only), without having any knowledge of what they're selling ....on 1 occasion I asked a basic bank question: what's the maximum interest I can earn before it gets reported INT-1099? Just a blank stare, they didn't know