Bank of America

Minus one gentleman in the empty location, I was not treated with any respect and everyone seemed to busy or not in any desire to help a customer. Service horrible enough for me to find another bank completely.
Jun 27th, 2023

This has been my bank for decades. The online and phone services have really replaced most of the in-banking interactions. However, when I do go here the people are nice and there is seldom a crowd. The next closest B of A branches (Wurzbach and West) tend to be much more busy and crowded.
Jun 18th, 2023

I have utilized this location for more than 10 years to provide personal and business banking. The staff has been reliably and reproducibly professional and personable every single time. One wonders if the single star reviews come from people who bring their discontent with them into the bank.
Apr 19th, 2023

Sep 27th, 2022

Probably the worst customer service Ive ever experienced in 30 years. They tell you someone has an appointment in 45 miniuets. Even though you are there now and no one else is is being helped . They must be extremely short staffed. The manager at the front must think I cant speak Spanish either because I just heard a Spanish speaking patron come in and be helped before me even though she told me it would be an hour wait to help me with an issue on my account. Why have a physical location if your going to just tell me to call the 1-800 number? Find a better bank don go here.
Aug 10th, 2022