Mega Furniture - La Plaza Del Norte

Do not buy here. Employees are not familiar with finance companies. They give fake information to buyers regarding the buy out I requested all form that were signed at store and a female Indian looking Ladie said no since I said lawsuit. Unprofessional dont waste your time and save yourself the anger, frustration. Go elsewhere.
Apr 2nd, 2024

Daniel was a patient person who LISTENED to MY needs and wants! Excellent customer service.
Feb 19th, 2024

I purchased a few items with them , bed set and a tv table , my interest were so high , double charged me if I didnt complete balance by a certain time which I understand , but interest are the highest out of every furniture store I been to , and I bought a lot of stuff over the years will never return again , my table went from 800- 4000 crazy , they took four - 5 month to deliver all my furniture
Feb 9th, 2024

Overall experience was great! Our salesperson, Angelica was Awesome! She was patient and diligent and made sure we went home with the best price. It's always refreshing to encounter excellent customer service!
Feb 9th, 2024

TLDR: Literally a scam of a company! Do not buy from these people unless you want to be scammed and told to kick rocks when they fail to deliver a piece of furniture. Where do I even begin.. I went in there to purhase some couches in late February, 2024 with my partner, we ended up buying 3 pieces that day. I was told 2 of the pieces would be delivered the following week and the last one was on back order. All was well until a week went by and nothing. Not a single word from them until we called them and after several calls back and forth they were finally able to give us some information and they had apparently "forgotten" to schedule a delivery they said they would be sending someone over. We got the 2 pieces that we were promised. However, when we got them at the house we quickly noticed they were not the same quality as the ones in the store, they were much harder and did not have the same feel as the ones we tried the day we bought them. Several weeks go by, and we never hear back from them about piece number 3. I call them on Wednesday night, and they said the 3rd piece shows delivered on their end and will have to get back to us the next day. Thursday rolls around and not a word. Friday comes around, and I call them back, talk to the manager, and he basically says I sent an email to the warehouse to follow up that's all I can do. After calling back a few more.times he finally gives me the number to.the warehouse directly. I call the warehouse a few times and they gave me the same information. After all these attempts to call and get the order for the 3rd piece cancelled they basically said we can kick rocks since it shows delivered on their end. I WILL NEVER SHOP HERE AGAIN. These people are terrible and looking through other Google reviews this is a common practice. We will be filing a charge acknowledge with my credit card company to reverse these false charges. I will also be filing a complaint with the BBB since these people are bunch of liars and scam artists!
Apr 1st, 2024