Time Warner Cable Business Class

Great customer service.qent to get mobile line in as told that the invitation was for online only
Apr 6th, 2024

The mobile service is below standard. The mobile service is utter trash, they hook you in with the "we use verizon towers" which means nothing due to the poor service. Another problem was I was told that my trade in would be applied to the phone of choice, come to find out they didn't apply it to the phone but applied it to the monthly bills which leaves you're phone at the retail price. If you want to get out of the plan you'll have to pay the full value of the phone and then they'll refund you the trade in minus the 'trade-in-credit' that was used on your monthly billing. It was the total opposite of what was told to me in the store, unfortunately that staff member no longer is employed there; I wonder why. Also don't be fooled by the "unlimited data" narrative, the data is absolutely limited once you go over a certain threshold and then it's kicked down absurdly low, lower than what it is before your full service . I was even on the phone and the customer rep kept saying that "you're cutting out". Since I've had this service I've never had full bars. Ever. Don't let the prices fool you, you get what you pay for.
Apr 3rd, 2024

Mar 15th, 2024

They charge you for extra services without having authorized. And don't forget to ask them to remove the automatic payments when you cancel, because if you cancel and don't remove the automatic payments they will continue to charge you. What inconsistency.
Mar 14th, 2024

Feb 25th, 2024