Topaz Dentistry

Staff will wait days on end to do their job and update anything new on your account and take zero responsibility for it. I've had to call multiple times about charges that were not supposed to happen on my account because they decided to wait multiple days before reporting the changes to their 3rd party Dental Banc. And ever call about it ends the same way , just them saying it wasn't reported or updated on them and there's nothing they can do. Don't waste your time here!
May 8th, 2022

They never answer the phone it just rings and rings.
Mar 1st, 2022

Do NOT WASTE YOUR TIME. Go to Affordable dentist Near me in Waco it is a whole lot better!!!This place is terrible. I booked an appointment online on their website the day before, I got an email an hour before my appointment saying that they canceled my appointment because they dont have that time open anymore. I was disappointed, but they offered a different time so I accepted it because I just needed to go to the dentist. Well I booked it and then I got a phone call saying that they cant get me in because Im not 21( I am 19) Apparently you have to be 21 or over to book an appointment. This place is terribly run, if you are trying to decide on a dentist to go to in Waco look into Affordable Dentist Near me Office, they are wonderful there!
Aug 27th, 2021

Sketchy as Hell.
May 16th, 2021

I have been calling to reschedule a appointment and havent got a answer on the phone in weeks ! I know will be so backed up because yall for one wont answer and when you yall are going to say there is no next appointment until months from now I do NOT recommend then dentist very poor customer service this is the worst dentist in the world and I will be coming in a canceling ever thing and never coming back !!
Dec 16th, 2020