Ranches Family Dental

Emilae Belo _{on Google}

Oct 26th, 2022

Super good experience here. The receptionist was polite and really helpful in calling our (not insurance...) And figuring things and explaining it to me before I had a major bill on my hands. The hygienist was very thorough (she called it OCD...which is a plus for a hygienist!) She was friendly without being fake. The dentist was very generous in letting me finish my appointment and cleaning, etc but just charging for the x-rays because of the issue with the dumb insurance. I definitely recommend!

Jorden Bradbury _{on Google}

Oct 25th, 2022

Recently started going here and they have been great! From the receptionist to the hygienist to the Dentist, they were all so friendly and helpful. I would definitely recommend this place!

Gina Moua _{on Google}

Sep 19th, 2022

The receptionist Kristie is the rudest person. Always have an ugly attitude when I'm calling in to make a payment or to reschedule a appointment. Because I am a parent and puts my kids schedules before mine, Kristie always has something ugly to say when i call in to reschedule to a different day. Supposedly Kristie says that Ranches does not allow payment plans and is always required to pay in full. Baldwin definitely needs to get a new receptionist before she ruins his reputation.

Joanna B _{on Google}

Aug 12th, 2022

The receptionist at this office is the rudest, most snooty person I have even dealt with. She literally told me to go find another office and hung up on me. This happened today (Aug 4) at 1:00 p.m. I am wondering if the dentist at that office realizes that his receptionist accepts or rejects clients based on what attitude she is currently in.
This morning I called their office and asked if they could see my child due to severe tooth pain (unfortunately my insurance does not cover a pediatric dentist). She said she would check with the doctor and get back to me. Of course, 4 hours went by and I never heard back. I called them again to follow up. She said the dentist cannot see my child until next Wednesday at 1. I explained that as a single mom that works full time, I cannot do 1. I also said I did not appreciate being ignored for hours only to be told my child cannot be seen. The receptionist immediately got incredibly rude, she yelled at me that I am not cooperating and that I need to go find another office to help me. Then she hung up.
So here I am - my child is in pain, and I am in disbelief that people can actually act this way.