Stainless Housekeeping

My first experience was great, I was impressed with the cleaner, she is a thorough cleaner and cleaned every minute of the hours I paid for. I scheduled a monthly cleaning service based on that experience and looked forward to the monthly cleaning. No one showed up to the next appointment I called and texted the owner-the ph# on the website. No one answered. No one has returned my phone call or replied to my text. I’m now having to look for another housecleaning company. A simple return text or call with an explanation would have been okay with me to continue the service.
Sep 1st, 2021

This was my first experience with a cleaning company. Looking forward to never cleaning my place again.
Jul 21st, 2021

May 3rd, 2021

Worst service ever!! DONT HIRE!!! They charge way too much and they are not good - over $1000 to clean an empty 4000 square foot area of a home. We did multiple walk throughs with the owner until we just got to the point that I had to hire another cleaner to come in. I gave her so many chances to fix it and she charged my card anyway and refused to reverse the charges (any amount). I did not authorize the charges either. She had my card because she said she required it on file to reserve the day. The new cleaners took pictures of things stainless missed and it was appalling. I'm happy to share photos. They and I were blown away by the horrible service. Stainless also took many many days to do it. She was hiring people as they showed up to my house. The people hired told my toddlers scary monsters lived in the closets and the owner of stainless came out of my house with her screaming child and yelled to my neighbor that she was the owner!! So unprofessional. Don't hire. Find anyone else! ANYONE! I would hate for anyone to go through what we did. Service: Moving clean
Aug 10th, 2021

Used this business to help us save time with our move. Had them clean an empty house. Pretty easy really. Charged us 646 dollars total. They were there 2 days and I'm dumbfounded on what they did in those days. The fridge was clean and the bathrooms and bedrooms upstairs were half clean. Ladies that were there threw their cigarette buts all over the yard. How are you a cleaning company that does that? House should smell like cleaners not what I smelled when I went back. I won't mention what I did smell. Very unprofessional. My wife and I had to go back and clean the house ourselves after paying this company 646 dollars. Thanks for your non service I guess. We cleaned the house in 2 hours. Not sure what they did in 2 days. If you like to be scammed this is your company. Service: Standard clean
Dec 2nd, 2020