Liberty Homes

They build scrap , We had lot of issues and they are not even ready to fix it , Avoid them to have peaceful life.
Dec 18th, 2021

We had many issues with our new built house , they say 1 year warranty and they never turn up for warranty requests. They work with InteriorWorx which is piece of scrap. Over all stay away from these guys.
Dec 17th, 2021

Terrible customer service. Spent multiple phone calls with them where they just blamed other people / companies. They built a house in 2018 without running a single underground conduit. This means that the house the built, in 2018, is unable to get cable TV, cable internet, or any other wired service. It's also not able to get fiber service. These services are all availe for every other house in our community. This is clearly an oversight on their end when building the house but they refuse to even admit to it. They have told me repeatedly that they don't have plans for our house, so I can't even work with other companies on a fix. Like it was build free-hand... Unreal that a new home in 2018 is not built to have wired internet or cable.
Sep 30th, 2021

This is the largest purchase you will make! Read this review before using liberty homes! First off let me start with the good. We love our home, and the street is full of wonderful and diverse people. Now for the bad. To be honest we had one of the best experiences on the street and we would still NEVER recommend liberty homes to ANYONE! We had a framing issue when our oversized shower was framed in and had to fight to get it resolved after paying a premium for it. The house came within minutes of being painted the wrong color and only after the painter refused to follow the foreman’s incorrect instructions did the foreman call me and we worked things out. For the painting issue I ended up leaving work and meeting with the foreman to get the issue resolved. Our home did not come with transitions from the carpet to the kitchen and bathrooms flooring and when I asked about it, I was told that is an upgrade. We, along with several other homes on our side of the street had a major issue with groundwater that was never really taken care of by liberty. We have seen a realtor, foreman and director all leave the company or step down because of the almost non-existent communication and unbelievably poor management. I have personally witnessed homes with no, literally NO insulation in the attic after the owner moved in and had lived there for months! I have seen homes with interior walls NOT attached to the floor and able to move several inches. Homes have stucco that have what I would consider severe cracking after only months. I have seen foundations that have massive cracks only months after the owner moved in. The list goes on and on and on. In my experience with liberty they will deflect, blame others, belittle the perspective of the owner but never ever take ownership of things that should be handled by them. From what I know and what I have seen you may end up with a nice home but get ready to go through HELL to get it! Dealing with some of the staff and upper management at liberty is like dealing with the slimiest used car salesmen you have ever had the displeasure to encounter. I have been able to catch liberty in an outright lie more than once and have emails and pictures to prove it. I have had things not fully disclosed and they are not what I would consider an ethical and upstanding business. Most things liberty does resides in that plausible deniably, grey area of moral and immoral. This sentiment is echoed by many of the owners on the street that I have personally spoken with. If you want to know what kind of company liberty really is, knock on a few doors on Park Bluff Way in Bluffdale and you will understand why (to my knowledge) 25% or less of the people on the street would recommend liberty to anyone. As soon as this review is posted, and liberty gets wind of it you will see multiple generalized sentenced 5-star reviews suddenly appear, I can almost guarantee it.  There is so much more that could be said but I will end with this, DO NOT BUY A HOME WITH THIS HORRIBLE COMPANY!
Aug 26th, 2021

Do not build with Liberty. You are paying them to build you a fixer upper. Our home has had a lot of issues. It took 4 times before they could install 1 window correctly causing issues with the home passing inspection. We had a gas leak for a month due to an improperly installed pipe to the water heater. Within a month the microwave broke. The bathtub in the master bath has cracked in 2 places. The ceiling has cracked and split all the way across in multiple places. Liberty did not put insulation in our attic or post the certificate that it passed inspection. We are still waiting on Liberty to respond to warranty request. There website says you will get a reply in 24 to 48 hours. Its been weeks with no reply. Text messages and attempts to reach them go unanswered. Before I closed on my house I was assured by Liberty they would put in a drainage system to deal with the ground water issue that THEY DID NOT DISCLOSE in the selling process. Now they are not putting in the drainage system they promised and put in writing. They are dishonest and only care about getting your down payment.
Jul 11th, 2020