Midas

Kim Chappell _{on Google}

Mar 29th, 2024

Midas muffler in Bennington Vermont is my first choice for overall auto care.

Samantha Richard _{on Google}

Mar 19th, 2024

Excellent experience wonderful people great work

Shane White _{on Google}

Mar 16th, 2024

Very good experience. The staff and owner are very friendly and knowledgeable about the services that they provide. Would have been 5 stars if the prices weren't so much higher than what we were used to (in northeastern CT) before moving back home to VT.
Update: the owner is extremely knowledgeable, and the people in the garage do great work and are always courteous. You get what you pay for.

Chris Rose _{on Google}

Mar 15th, 2024

I had a positive experience here, from a quick diagnosis of a brake problem to completed repair about four hours later. Not cheap, but a fairly quick turn around time. Would recommend to others.

Danielle Mixon _{on Google}

Mar 18th, 2024

I dont normally do these types of posts but I am so unbelievably defeated and disappointed in this Midas establishment, specifically about being lied to my face from a place I thought I could trust.
I called to schedule an alignment because of a recommendation from a closer garage. I have used Midas for service in the past but had determined it would be easier to use a closer (15-20 minute) garage for tires versus the 45 minute drive to Bennington.
I decided to schedule the alignment and added on an oil change, inspection, and a tire service because I ironically got a tire pressure warning the day after scheduling my alignment. I dropped my vehicle off and was even able to use a loaner on my Saturday off so I could watch a movie with my son so our trip wasnt just for the car. Upon returning to the shop and checking out, I realized my bill was smaller than I anticipated. They did not charge for the alignment or tire repair (we found a nail in the tire on the way to the shop). I confronted Vern and was told that they didnt do an alignment because I would just need a second alignment once I changed my tires since these tires were no longer good (3rd season of use on studded snows). In addition, Vern told me he didnt charge me for the repaired tire because they were junk. I was upset because I didnt get the alignment I needed, the original reason for my appointment, but thankful they didnt charge me for the plugged tire. Upon getting back to the vehicle, a technician followed and wanted to check my tire because he took lunch break when my car was being worked on. He said he wanted to make sure it was fixed. He said I was good to go.
Upon speaking with my boyfriend (diesel mechanic certified) and multiple other people, I was informed a second alignment wouldnt be needed as the tires would not have an effect on the alignment. This is hugely disappointing that I was lied to about why they didnt complete the alignment.
Each day after my visit on 3/9, my tire PSI has dropped. After inspecting it this morning (3/15), we found the nail was still in the same spot as where it was originally. No fix had been done, which I was not charged for, so no harm no foul? However, I brought my car to be serviced specifically at a location that I previously trusted, where I was lied to, and half of the services I specifically requested to have done (and the reason I needed the appointment in the first place) were not done. As someone who lives on rural roads and 15-20 minutes away from my nearest tire air pump, Im so disappointed. Ill invest in a good 12v pump because of this endeavor but at this point, Ill no longer bring my business to this Midas station.
ETA: I was contacted by the manager, Vern, which I appreciate as he was the one who dealt with me. He offered a resolve which likely would be very fair, but I still just dont feel right about the situation. Ill continue to take my vehicle elsewhere unfortunately.