Community Health Mettowee

Ayla Carr, my current provider at Mettowee Health has been a fresh of breath air. In the mist of my constantly chaotic life she has shown such significant compassion and empathy. Ayla and the staff at Mettowee do not make me feel uncomfortable or unworthy if I happen to miss or be slightly late to one of the umpteen appointments I have had scheduled. They make me feel welcomed and valued as a patient. Ayla actually listens to me, to my thoughts and needs. She doesn’t just dismiss my opinions and she listens tentatively as I lose control and pour my heart out. I have had nothing but positive experiences sense I transferred to Mettowee at the beginning of 2021.
Sep 8th, 2021

This clinic is good for routine maintenance, but if you have something seriously wrong with you, you’re better off driving to Castleton, or elsewhere. Mettawee has several problems. For starters, they are understaffed, which can come across as rudeness from the other reviews I’ve read, though I think they are doing their best. Their best is just not great due to lack of resources. The few doctors that they do have on staff are either unavailable most of the time due to the extremely high demand for quality professionals, or they have very narrow experience from which to draw, and will treat everything like Lyme’s Disease whether it fits the bill or not, and throw weeks of doxycycline at it. Conditions that the rest of the first world is knowledgable about, and treats with anti-inflammatory steroids, they will treat with Doxycycline, because they don’t know what else to do, and if you ask for a referral to a specialist to try to overcome their lack of expertise in any particular area, they are very slow in getting back to you, if at all. If you have anything serious, you’ll wind up having to see another doctor for proper treatment or a referral to a specialist, and then you’ll pay double for having gone to Mettawee, first, so be smart. Use them for annual physicals, and prescription renewals for established medications, but take serious problems elsewhere.
Aug 21st, 2021

I have seen Dr. Letts for over a year and she and all the nurses and staff have been excellent and professional. When I've needed an urgent appointment they have usually been able to get me in within a day.
Jul 4th, 2021

I’ve been going here for about 7 years now after switching over from another local doctors office. The receptionists and medical workers are polite. I never have a problem with making an appointment...especially an appointment an hour or two in advance.
Oct 4th, 2019

Ineptitude that borders on being dangerous. I know this area is rural and there aren’t many options. Still, Mettawee Valley finds a way to outshine it’s competitors in bad care, bad management, bad billing, you name it. There are few, but other options in the area and I strongly suggest you look into them instead. Seriously, your life could depend on that.
Jul 9th, 2019