Carilion New River Valley Medical Center: Emergency Room

We went to the ER in October because my fianc was having a horrible time keeping anything down. She is a service disabled veteran (US ARMY) and when it was all said and done, a tumor was found on her kidney. She had her surgery performed here and it went fantastic. We were completely blown away by how well she was treated, the attention she got and just the overall experience. Carillion Radford is full of professionals that go above and beyond with lots of compassion.
Nov 27th, 2023

No care for anyone really. Pretty sure everyone that works in the ER hates their jobs, especially the PA Chrys. She will spend 5 minutes with a child and do nothing, then leave you waiting in the room for an hour to be discharged. The only kind person here was the older gentleman working in the waiting area but he can't hear you when you speak so that's a bit frustrating. DO NOT EVEN TAKE YOUR WORST ENEMY HERE because more than likely if they are in a bad way, they will probably die.
Sep 27th, 2023

They nurses really should make sure they watch what they say about a patient who is coming out of sedation. I wish I cpuld have popped my head up and let the 2 that were making jokes about me having to have oxygen and how they should take it from me and push me out in the hall and see how long it takes me to turn blue. That was the nicest thing they said. Every dog has its day but I still wish those 2 better nurses than they were to me.
Sep 10th, 2023

Been here over an hour with an open wound stained bedsheets and about 20 trainees asking same questions, still no doctor ill buy sutures myself next time.
Aug 18th, 2023

Left me suffering in the Emergency room for 4 hours with a possible kidney stone blockage. They said they was waiting on pharmacy to bring the meds ordered so I sat bawling, waiting, had all test done and still nothing. I watched pharmacy come and administer medicine to others yet I was told they refused to treat me til a bed was had. I walked out w/o treatment still peeing massive amounts of blood and vomiting in excruciating pain.
Feb 7th, 2023